Netflix How-To Guides

Netflix guides for your account and playback, including cancelling, changing plans, signing out of devices, parental controls, subtitles and history.

How to Block Shows on Netflix and Set Parental Controls
Block shows on Netflix by name, set a profile maturity rating or the Kids experience, and lock adult profiles with a PIN to keep children out of them.
How to Cancel Netflix and Stop the Next Charge
If Netflix bills you, go to netflix.com/cancelplan, open Cancel and press Finish Cancellation. If not, Membership names who to cancel with instead.
How to Change Language on Netflix for Menus and Audio
Change the Netflix display language on a TV, phone or browser, get the menus back to English, and set the audio and subtitle languages for each profile.
How to Change Netflix Plan and Choose the Right Tier
If Netflix bills you, open netflix.com/changeplan in a browser, pick a plan and confirm. Upgrades start at once, downgrades on your next billing date.
How to Delete Netflix History and Hide Watched Titles
Hide one title, a series, or all Netflix viewing activity from Account and Profiles. See how to clear Continue Watching and download a history CSV.
How to Log Out of Netflix on TV (Samsung, LG, Roku and More)
Open Netflix, press Back, go to your profile, choose Get Help, then Sign out and Yes. Not near the TV? Sign it out from Manage Access and Devices.
How to Sign Out of Netflix on All Devices
Sign out of Netflix on every device, remove just one TV or phone, and change your password so the old one can no longer be used to sign back in.
Samsung TV Netflix Not Working? Fixes and Error Codes
Unplug the TV, press its power button and wait a minute. Then use Netflix's Get Help menu to check your network, reload Netflix, or sign out and back in.
How to Turn Off Autoplay on Netflix for Your Profile
Turn off Netflix preview trailers or the next episode in each profile's Playback settings. Use the phone app or web, then refresh a TV if needed.
How to Turn Off Subtitles on Netflix on Any Device
Turn off subtitles on Netflix with Audio & Subtitles in the player on a TV, phone or browser, and stop captions coming back on Kids shows or other apps.