To delete your Strava account, start deletion on Strava’s website or in its iOS or Android app, then complete the request and confirm it through Strava’s email. Deletion permanently removes your account and cannot be undone, so request and download the optional data archive before confirming if you want to keep a copy of your data. You need access to the account’s email address to complete the self-service process.
Subscription cancellation is separate from account deletion, so cancel through the original billing platform before closing your account if you have an active subscription. Sign in only through Strava’s own app or website, and never share a code, password, or remote access with someone who contacts you.
The short version
- Choose your device: Start deletion on the Strava website or in the iOS or Android app.
- Keep your data: Request and download the optional archive before confirming permanent deletion.
- Finish by email: Select Delete Your Account in Strava’s confirmation email.
- Account access trouble: Ask Strava Support for help when you cannot access your account or its email.
| Route or stage | Where to go | What it does |
|---|---|---|
| Website deletion | Open Settings, then select My Account | Starts deletion on the website |
| iOS deletion | You > Settings > Help > Delete Your Account | Starts deletion in the iOS app |
| Android deletion | You > Settings > Delete Your Account | Starts deletion in the Android app |
| Shared confirmation | Archive decision and confirmation email | Completes the self-service request |
| Support-assisted deletion | Select Contact in Strava’s deletion instructions | Requests help with an inaccessible account |
| Support contact options | Website chat, app support, or support email | Connects you with deletion assistance |
| Privacy rights request | [email protected], Strava Support, or postal mail | Requests deletion under applicable privacy rights |
Prepare your data and subscription
Decide whether you want a copy of your Strava data before proceeding. Each deletion route leads to a page offering an optional archive, which you can request and download before confirming deletion.
If you have an active subscription, follow Strava’s cancellation instructions for the platform where you originally subscribed. Canceling your subscription preserves your uploaded data and is separate from closing your account.
Start deletion on the Strava website
Sign in to Strava.com and hover over your profile photo. Select Settings, then select My Account. Under Delete your account, select Get Started. Continue with the archive decision and email confirmation steps below.
Start deletion in the iOS app
Open the Strava app and tap You. Tap Settings, the gear icon in the upper-right corner, then open Help and select Delete Your Account. Sign in when prompted, then complete the archive decision and email confirmation steps below.
Start deletion in the Android app
In Strava on Android, open You and tap Settings, the gear icon in the upper-right corner. Select Delete Your Account, then sign in when prompted. Continue with the shared archive and confirmation steps below.
Request deletion and confirm by email
Deletion permanently removes your account and cannot be undone, so request the optional data archive on the next page if you want to keep a copy. Strava emails you a link to download the archive, which may take a few hours, so download your data before you continue. Check the box confirming that you have already downloaded your data or that you do not want to download it, then select Request Account Deletion. These steps apply to all three entry points.
Open Strava’s confirmation email and select Delete Your Account to confirm deletion. If you cannot access that email account, ask Strava Support for assistance using the options below.
Get help when account access blocks deletion
If you cannot access your account because of a lost email address or an obsolete login, open Strava’s account deletion instructions and select Contact. Request help deleting the account and explain what prevents you from accessing it. Strava will verify ownership manually.
When you can sign in, open Strava.com/support/chat for website support. In the Android app, open You > Settings > Support. In the iOS app, open You > Settings > Help > Support. Type your request and tap the arrow to send it.
Without account access, open Strava’s support contact options and find Email Our Support Team. Select the email link beneath that heading to request deletion assistance.
Request deletion through privacy rights
To request assistance exercising your deletion rights, email [email protected] or contact Strava Support. Your rights depend on your jurisdiction and applicable exceptions. For a postal request, open Strava’s privacy policy and find Contact Us for the regional mailing addresses.
Frequently Asked Questions
Does uninstalling Strava delete your account?
No, uninstalling Strava does not delete your account. Your server-held data remains after you remove the app.
Will public segments and routes disappear after deletion?
Public segments and routes can remain after your account is deleted. Deleting your account does not guarantee that those contributions will disappear.
Can someone submit a privacy deletion request for you?
Where applicable under Strava’s US-state privacy notice, you can have an authorized agent submit the request. Strava requires proof of authorization and may also verify your identity.
Can you delete a free Strava account using the same steps?
Yes, you can use the website, iOS, or Android deletion route with a free account. Those same routes also apply to subscribed accounts.
