Google play store ‘No connection –Retry’ error message is faced when the play store is not able to connect to Internet connection. You may notice that everything is well-connected and working well, but still it is showing the error. But this is not a big problem, and you can easily fix Google play store no connection error. The methods are explained below.
See also- How to fix Google play store error 492
Methods to fix Google play store no connection error
Method 1: Clear cache of play store
Clearing the cache and data is a simple and easy solution to this problem. In order to do this move to Settings > Manage Application > All > Google play store and tap the Force stop button there to find out the clear cache and clear data button. Press both the button one by one to clear cache and data from Google play store and check if the problem is solved now.
Method 2: Update the correct Gmail/Google password
This problem may occur when there is a mismatch between the Gmail password that you have and the one you entered in your Google play store. So remember that if you have changed the password and forgot to update it in your android device. Correct the password in phone and try using the net again and the problem should be solved now.
Method 3: Check the time and date
Sometimes incorrect date and timing might be the reason to face this error message. So when you get this type of error check the time and date first and go ahead with any other method if this method does not work out for you.
Method 4: Factory reset
If you have tried all the above methods but the problem is not solved yet then factory reset is the last option to fix Google play store No connection error. But don’t forget to back up all the data before going for this method.