How to Fix Mobile Network Not Available on Android

How to Fix Mobile Network Not Available on Android

T

Technobezz Editorial

Editorial Team

Oct 14, 2025
5 min read

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When your Android phone shows "Mobile Network Not Available," it means your device can't establish a cellular connection for calls, texts, or mobile data. This frustrating error can happen for various reasons, but most issues have straightforward solutions.

3 Samsung Galaxy Devices with 'Mobile Network Not Available' message
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@Technobezz. 3 Samsung Galaxy Devices with 'Mobile Network Not Available' message

What Causes Mobile Network Problems

Several common issues can trigger the mobile network error:

  • Poor signal strength - Weak reception from cell towers
  • Network congestion - High traffic in crowded areas
  • Service outages - Carrier maintenance or technical problems
  • SIM card issues - Damaged, improperly inserted, or deactivated SIM cards
  • Software glitches - Temporary bugs in your phone's operating system

Quick Troubleshooting Steps

Before diving into advanced fixes, try these simple solutions first:

  • Restart your phone - This clears temporary glitches and often resolves the issue
  • Check Airplane Mode - Make sure it's turned off in Settings > Connections
  • Reinsert your SIM card - Remove and properly reseat your SIM
  • Toggle mobile data - Turn it off and on again
  • Check signal strength - Move to a different location if reception is weak
Airplane Mode on Samsung
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@Technobezz. Airplane Mode on Samsung

Detailed Fixes for Mobile Network Issues

Check Data Roaming Settings

If you're traveling or in an area with limited coverage, your phone might need data roaming enabled:

  1. 1.Open Settings > Connections
  2. 2.Tap Mobile Networks
  3. 3.Enable Data Roaming

Note that roaming may incur additional charges from your carrier.

Verify Network Mode Settings

Your phone's network mode determines how it connects to cellular networks:

  1. 1.Go to Settings > Connections > Mobile Networks
  2. 2.Tap Network Mode or Preferred Network Type
  3. 3.Select the appropriate mode (usually "Automatic" or "LTE/4G")
Samsung Galaxy Android Settings > Connections > Mobile networks.jpg
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Credit Technobezz. Reset Network Settings On Samsung

If you're unsure about the best setting, contact your carrier for guidance.

Read more - 9 Ways To Fix Not Registered On Network on Samsung Galaxy

Reset Network Settings

Sometimes network configurations get corrupted. Resetting them can help:

  1. 1.Navigate to Settings > General Management > Reset
  2. 2.Tap Reset Network Settings
  3. 3.Confirm the reset

This will erase saved Wi-Fi networks and Bluetooth connections, but won't affect your personal data.

Reset Network Settings On Samsung
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Update APN Settings

Access Point Name (APN) settings connect your device to your carrier's network:

  1. 1.Go to Settings > Connections > Mobile Networks
  2. 2.Tap Access Point Names
  3. 3.Select Reset to Default or enter your carrier's specific APN settings

Contact your carrier if you need the correct APN configuration.

SAmsung galaxy android 11 mobile networks copy.jpg
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Credit Technobezz. Phone dialer - *#*#4636#*#*

Use the Testing Menu

Android has a hidden testing menu that can help diagnose radio issues:

  1. 1.

    Dial ##4636## on your phone

  2. 2.Select Phone Information
  3. 3.Run a ping test
  4. 4.Choose "GSM Auto (PRL)" from the dropdown
  5. 5.Turn off the radio, then restart your phone
Phone dialer - *#*#4636#*#*
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Disable VPN Apps

Third-party VPN applications can interfere with network connectivity:

  1. 1.Open Settings > Connections
  2. 2.Scroll to More Connection Settings
  3. 3.Select VPN
  4. 4.Delete any active VPN profiles
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Update Your Software

Software updates often include bug fixes for network connectivity:

  1. 1.Go to Settings > Software Update
  2. 2.Download and install any available updates
  3. 3.Wait for your phone to restart
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Check SIM Card and Carrier

If basic troubleshooting doesn't work, consider these steps:

  • Test your SIM card in another phone to isolate the issue
  • Contact your carrier to check for service outages or account problems
  • Request a new SIM card if yours is damaged or outdated

Reset Network Operator

Force your phone to reconnect to your carrier's network:

  1. 1.Go to Settings > Connections > Mobile Networks
  2. 2.Tap Network Operators
  3. 3.Select your carrier or choose "Select Automatically"
Click to expand

When to Consider More Drastic Measures

Factory Reset

If nothing else works, a factory reset might be necessary:

  1. 1.Back up all important data first
  2. 2.Go to Settings > General Management > Reset
  3. 3.Tap Factory Data Reset
  4. 4.Follow the on-screen instructions

This will erase all data and return your phone to its original state.

Contact Professional Support

If you've tried all troubleshooting steps and still have network issues:

  • Contact your carrier's technical support
  • Visit a carrier store for SIM replacement
  • Consider professional phone repair if hardware issues are suspected

Most mobile network problems can be resolved with these steps. Start with the simple solutions and work your way through the list until your connection is restored.

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