Seeing the "Unfortunately, the keyboard has stopped" error can be frustrating when you need to send messages quickly. This common issue affects both Samsung and Android devices, but there are several effective solutions to get your keyboard working again.
Restart Your Keyboard App
Force stopping and restarting the keyboard app often resolves temporary glitches. Many users find this simple fix works immediately.
- 1.Go to Settings > Apps
- 2.Tap the three-dot menu and select "Show System Apps"
- 3.
Click to expand - 4.Find "Android Keyboard" or "Samsung Keyboard" and tap it
- 5.Tap "Force Stop" to close the app
After force stopping, exit Settings and test your keyboard. If you use a third-party keyboard, look for that specific app instead.
Restart Your Device
A simple device reboot can fix many app-related issues and clear temporary glitches. Restart your phone and check if the keyboard functions properly.
Clear Keyboard Cache and Data
Corrupted cache files can cause keyboard problems. Clearing them removes temporary files without deleting your personal data, though you'll lose custom keyboard settings.
- 1.Go to Settings > Apps
- 2.Find your keyboard app (Samsung, Android, or third-party)
- 3.Tap Storage
- 4.Select "Clear Cache" then "Clear Data"
- 5.Confirm when prompted
Restart your device after clearing the cache and data.
Clear Dictionary App Cache
The dictionary app works closely with your keyboard. Corrupted files here can trigger keyboard errors.
- 1.Go to Settings > Apps
- 2.Find "Dictionary" app
- 3.Tap Storage > Clear Cache
- 4.Tap Clear Data and confirm
Update Your Keyboard App
Outdated keyboard apps can develop compatibility issues. Keep your keyboard updated through the Play Store.
- 1.Open Google Play Store
- 2.Tap your profile picture
- 3.Select "Manage apps & device"
- 4.Tap "Updates available"
- 5.Update your keyboard app if available
Reset Keyboard Settings
Samsung devices allow you to reset keyboard settings to default, which can resolve configuration conflicts.
- 1.Go to Settings > General Management
- 2.Select Language and input
- 1.Tap "On-screen keyboard"
- 2.Select your default keyboard
- 1.Tap "Reset to default settings"
Install a Third-Party Keyboard
If your default keyboard continues having issues, switching to a third-party keyboard provides an immediate workaround. Popular options include Gboard, SwiftKey, and Microsoft Keyboard available in the Play Store.
Update Device Software
Outdated system software can cause keyboard compatibility problems. Regular updates include bug fixes and improvements.
- 1.Go to Settings > About Device or Software Update
- 2.Tap Software Update or System update
- 3.Your device will check for available updates
Boot in Safe Mode
Safe mode helps identify if third-party apps are causing keyboard issues by disabling all non-system apps.
- 1.Press and hold the Power button
- 2.Tap "Power Off"
- 3.Press and hold Power + Volume Down buttons simultaneously
- 4.Release Power when Samsung logo appears, keep holding Volume Down
- 5."Safe Mode" will appear on screen
If the keyboard works in Safe Mode, a third-party app is likely causing the problem. Test by disabling recently installed apps one by one to identify the culprit.
Reset All Settings
This resets system settings to default without deleting your personal data or apps.
- 1.Go to Settings > General Management
- 2.Tap Reset
- 3.Select Reset Settings
Samsung-Specific Solutions
For Samsung devices showing "Unfortunately, Samsung keyboard has stopped working," these additional steps may help:
- Disable Dictionary Provider: Go to Settings > Apps > All, find Dictionary Provider, tap it, and select Disable
- Clear both keyboard and dictionary app cache and data
- Reset keyboard settings as described above
- Update device software
- As a last resort, perform a factory data reset (back up your data first)
Start with the simplest solutions like restarting your keyboard or device, then progress to more involved troubleshooting if needed. Most keyboard issues can be resolved without losing your data or requiring professional repair.
