Some users reported their iPhone rear camera not working. This sounds like a hardware issue, but before you contact Apple, you may go through some simple troubleshooting steps because the problem with camera app or the software on the device may cause the problem. This issue may also occur right after iOS update. In this article, we will list all the solutions that may work so make sure to try them out one by one.
How To Fix iPhone Camera Not Working
Solution No.1: Force the camera app to close
This is a good place to begin with the problem solving. To force the camera app to close, tap on the Home button two times, and you’ll get the preview of the apps you have been used. What you need to do is to find the Camera app, and swipe up to close it. Go back to the Home screen, and launch the app again.
Solution No.2: Turn your phone off for 30 seconds
When the iPhone rear camera not working, try this solution as well. To turn off your phone, press and hold the sleep/wake button, then drag the slider to power off. Usually, when you do this, which is basically a restart, you turn it back on right away. Wait for about 30 seconds, and then turn it back on.
Solution No.3: Switch To Front Camera
Check your iPhone front camera. Tap the switching camera icon on the top-right of the screen. If it works normal, try to take 1 or 2 pictures. Then, tap the same icon in order to switch it back to rear camera.
Solution No.4: Try Third Party Camera App
There are many third party camera apps for iPhone that you can find in the App Store, such as VSCO, FoToRus, etc. After you download and install one of them on your iPhone, try to take some photos with it. If this app works fine, try again to use the iPhone default camera app.
Solution No.5: Turn Voiceover on/off
For quite a few users, this solution fixed this issue. It pretty simple, and all you need to do is this: go to Settings > General > Accessibility, turn Voiceover on, and then back off again.
Solution No.6: Apply Light Pressure On The Camera
This is a very simple method that may work like a charm. What you need to do is to apply just a bit of light pressure right against the camera, and that will most likely fix the issue.
Solution No.7: Update iOS
The software bug can be the reason why your iPhone rear camera is not working. To get rid this problem, updating the iOS seems to be a great idea. You can check if there is an iOS update, go to Settings >> General >> Software Updates. If there is a new Software update available, iPhone will download the update first. Once it’s done tap Install.
Solution No.8: Reset All Settings
Try to reset all settings on your iPhone may help you solving this issue. Launch Settings and select General. In General window, scroll down until you find “Reset”, and tap on it. In the next window, choose “Reset All Settings”. You will need to enter your passcode. Once it’s done, hit “Reset All Settings” in the popup window to confirm the action.
Solution No.9: Erase all content and settings
If you did not have any luck with the previous solutions, backup your iPhone, and follow these steps:
• Go to Settings > General > Reset
• Select Erase all Content and Settings
• Confirm the action by tapping Erase iPhone
• When the task is done, your device will reboot.
Solution No.10: Restore iPhone
Before you do the restoring process, it is advisable to back up your data. This process will bring your iPhone to its factory default. Follow the steps carefully.
- Ensure your iPhone is connected to a stable WiFi to avoid your iPhone stuck in recovery mode.
- Connect iPhone to Mac/PC using a lightning cable and make sure it has the latest iTunes version installed.
- Before the process starts, iTunes will download the firmware first.
- Wait until the process to complete.
What To Do If iPhone Rear Camera Stopped Working After iOS Update?
Every Software update comes with some bug fixes, new features, and improvements. However, some users reported some issues on their iPhone, such as “missing personal hotspot on their iPhone”, “Battery drain issue”, “iPhone camera not working”, etc. Here, we are going to share how to fix iPhone camera issue after iOS update only.
- Restart your iPhone. Press and hold the Sleep/Wake button until you see the red slider appears. Slide it from right to left to turn it Off. Wait for at least 30 seconds, then turn it back On by pressing the same button until you see the Apple logo on the screen.
- Sometimes, the patience is the key. Give your iPhone a day to settle down after the updating process.
- Reset All Settings. Open Settings >> General >> Reset >> Reset All Settings.
- Downgrade iOS. Apple gives you a chance to downgrade the iOS about 1 – 2 weeks after the new update is released.
All of the solutions above are found effective to fix iPad/ iPhone rear camera not working on iPhone 4, iPhone 4s, iPhone 5, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7 and iPhone 7 Plus.
If you’ve tried all the solutions, but the iPhone rear camera not working, we recommend you to contact Genius Bar or the nearest Apple Authorized Service Provider.
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