Shopify Admin Available as Mobile Admin Issues Continue

Shopify is reporting an active service incident on its official status page.

Technobezz

Editorial Team

Updated October 29, 2026Oct 29, 2026

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5 min read

Shopify Admin Available as Mobile Admin Issues Continue

Updated 4:43 a.m. Eastern on October 29, 2026

Shopify says it has identified the problem affecting Admin and its mobile version. Admin is now fully available, while the team continues working on issues affecting the mobile version.

What is affected

Some merchants encountered Admin errors, slow loading and pages showing “504 Gateway Time-out.” The latest update confirms continuing issues with mobile Admin.

Official update timeline

4:18 a.m. Eastern on October 29, 2026, marked Investigating

Merchants may experience errors or slow loading when trying to access the Shopify admin. Affected pages may fail to load and show the message "504 Gateway Time-out". We're investigating and will provide an update as soon as possible.

4:34 a.m. Eastern on October 29, 2026, marked Investigating

We are continuing to investigate slow page loads and errors affecting Admin for some merchants. We will provide another update when more information is available.

4:43 a.m. Eastern on October 29, 2026, marked Identified

We've identified the problem impacting Admin and mobile version of Admin and we're working on a solution. Admin is now fully available and our team continues to work on the issues impacting the mobile version.

Read the official Shopify status page.

Track Shopify in the Technobezz status catalog.

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