Updated 11:20 a.m. Eastern on November 13, 2026
OpenAI reports elevated errors affecting the Microsoft 365 connector. Its latest update says it is seeing signs of recovery and continues monitoring affected services to confirm recovery.
What is affected
The incident concerns the Microsoft 365 connector, with the initial update warning that new Microsoft connector connections may be broken and tools are not working as expected.
Official update timeline
We’re investigating an issue with Microsoft connectors where new connections may be broken and tools are not working as expected. We’ll share an update when we know more.
We’re seeing signs of recovery for the Microsoft 365 connector and are continuing to monitor the affected services to confirm recovery.
