Apple Support Community has stopped accepting new posts ahead of its permanent shutdown on November 20, 2026, ending new conversations in its worldwide peer support forum. 9to5Mac reported that users can no longer submit questions or add replies to existing conversations about Apple products and troubleshooting.
Apple announced the closure on November 10, 2026, and the forums have already switched to a read-only state ahead of the permanent closing date.
What Users Can Still Access
Existing discussions are still available to browse, and users can search those conversations for problems that other community members have previously discussed. Users also retain the ability to indicate that they have a matching problem and to vote on posts during this period before the shutdown.
The sign-in button now takes users to Apple’s internal employee portal when they try to access their account through that route.
The forum’s history reaches back to 1998, when Apple launched Apple Tech Exchange as the earlier version of the service that would undergo several name changes. In 2000, the forums took the name Apple Discussions, more than a decade before the later relaunch under the Apple Support Communities name.
That relaunch happened in April 2011 and brought changes to the interface people used to participate in the forums and read conversations. Members also gained personalized profiles, alongside a reputation system that reflected their contributions to the community rather than simply providing a place to post questions.
The forums adopted the singular Apple Support Community name in 2022, following the earlier period under the Apple Support Communities branding. Apple told MacRumors that its decision to close the service followed an evaluation of its strategy and the needs of its customers.
Where Customers Can Get Help
Apple is directing people who need assistance to the official Apple Support site as the community forum moves toward its permanent closure. Customers can still contact Apple Support for help with their products.
