Zoom Clips Service Degradation Affects Subset of Users

Zoom is reporting an active service incident on its official status page.

Technobezz

Editorial Team

Updated October 13, 2026Oct 13, 2026

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3 min read

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Updated 10:03 p.m. Eastern on October 13, 2026

Zoom reports an identified service degradation with Zoom Clips affecting a subset of users, and says its team is actively working on a resolution.

What is affected

The incident impacts only users on Windows 11 after the latest version of Edge WebView2 was updated, and the affected component is Zoom Clips.

Official update timeline

8:20 p.m. Eastern on October 13, 2026, marked Investigating

We are currently investigating a service degradation with Zoom Clips affecting a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

10:03 p.m. Eastern on October 13, 2026, marked Identified

We have successfully identified the root cause of service degradation with Zoom Clips affecting a subset of users. This incident impacts only the users on Windows 11 after the latest version of Edge WebView2 was updated. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Read the official Zoom status page.

Track Zoom in the Technobezz status catalog.