Updated 12:07 p.m. Eastern on October 23, 2026
Zoom says it has identified an issue with an external vendor affecting multiple Zoom services and is working with the vendor to resolve it.
What is affected
The incident lists Zoom Meetings, Zoom Chat, Zoom Contact Center and ZoomMate as affected components.
Official update timeline
We are currently investigating a service degradation affecting multiple Zoom Services.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services.
We are actively working with our vendor partner to resolve this issue.
We will share updates as soon as they become available.
