OpenAI Reports File Upload Errors in ChatGPT

7:46 p.m. Eastern on November 2, 2026, marked Identified

Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files.

We are working on implementing a mitigation.

7:58 p.m. Eastern on November 2, 2026, marked Investigating

We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

9:06 p.m. Eastern on November 2, 2026, marked Identified

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

9:51 p.m. Eastern on November 2, 2026, marked Monitoring

We’ve applied a mitigation and are monitoring the affected services to confirm recovery.