Your HomePod won’t connect to Wi-Fi, leaving you stuck at setup or with a speaker that has stopped responding. Start with the alert in Home, then check the connection before moving on to a reset. The steps below cover HomePod mini and both generations of HomePod; computer restoration applies only to the mini.
Check the connection before changing anything
Open Home to narrow down the problem before resetting your speaker.
Open Home on your iPhone, iPad, or Mac, select your HomePod, and follow the instructions in any connection or account alert.
With your checking device on the same network, open HomePod’s Settings gear and scroll down to Wi-Fi Network: the signal strength indicator sits next to the network name. Select Wi-Fi Network itself only when you want to change networks. For a stereo pair, select Speakers, then the individual HomePod.
If the signal shows two bars or fewer, move HomePod closer to the router and reduce interference. Signal reporting is unavailable when the network blocks peer-to-peer traffic.
Check that your modem and router have power, then inspect their internet-status lights.
Check your internet provider’s website or app for an outage.
Restart HomePod and your network equipment
A restart is the next check for an unresponsive HomePod.
Open Home > your HomePod > Settings.
Select Reset HomePod > Restart HomePod, or select Restart HomePod directly for a stereo pair.
If the restart option is unavailable, disconnect HomePod from power.
Reconnect it.
Restart your modem.
Restart your router.
Retry HomePod once your network is working.
After connectivity returns, check for updates from an updated iPhone, iPad, or Mac through Home > More (…) > Home Settings > Software Update.
Select Update if an update is available.
Leave HomePod connected to power throughout installation.
Move HomePod to the right network
If HomePod is on the wrong network, connect your iPhone to the Wi-Fi network you want it to use.
Keep the active home hub on that network as well.
In Home, select View Details beneath HomePod Network Mismatch.
Select Move HomePod to [Wi-Fi network].
For another entry point to network changes, open Home > your HomePod > Settings > Wi-Fi Network.
If your iPhone or iPad keeps joining an unwanted network, turn off Auto-Join through Settings > Wi-Fi > Edit > that network’s More Info (i) button.
Join your intended network manually through Settings > Wi-Fi.
After router changes or a Wi-Fi Incompatible alert, forget the intended network on your setup device through Settings > Wi-Fi > Edit > the network’s More Info (i) button > Forget This Network > Forget. This also forgets the network on devices sharing iCloud Keychain.
Reconnect to that network through Settings > Wi-Fi.
Retry HomePod setup.
If migration still fails and no mismatch alert appears, use the factory reset below. Then repeat setup with your iPhone or iPad connected to the intended Wi-Fi network.
Meet the requirements for HomePod setup
Setup requires an iPhone or iPad. On that device, join your home network through Settings > Wi-Fi. Apple discourages using Personal Hotspot for HomePod setup.
Enable Bluetooth through Settings > Bluetooth.
Turn on Apple Account two-factor authentication through Settings > your name > Sign-In & Security > Two-Factor Authentication.
On iOS or iPadOS 18 or later, enable iCloud Keychain through Settings > your name > iCloud > Passwords under Saved to iCloud > Sync this [Device]. Complete authentication if requested.
Reset HomePod when reconnecting fails
A factory reset erases HomePod’s configuration, so save it for a connection problem that survives the earlier checks.
- 1.If HomePod belongs to a stereo pair, first open Home > the paired speakers > Settings > Ungroup Accessories.
- 2.Using the Apple Account that set up HomePod, open Home > your HomePod > Settings > Reset HomePod > Remove Accessory. Wait for the reset to finish. If it completes, skip to the final step.
- 3.If you cannot reset through the app, or the reset’s spinning light never appears, disconnect power for at least 10 seconds. Reconnect it and wait another 10 seconds.
- 4.Press and hold a finger on top of HomePod. Keep holding as the white light turns red and Siri announces the reset. Release after three beeps.
- 5.Connect your iPhone or iPad to the intended Wi-Fi network and set up HomePod again. If the setup screen does not appear, lock and unlock your device, then hold it beside HomePod.
Restore a HomePod mini or arrange service
If a reset still leaves your HomePod mini offline, computer restoration is another recovery route. It erases the configuration and installs current software. This method applies only to the mini.
Connect the mini’s USB-C cable to your computer.
Open Finder on a Mac, or Apple Devices or iTunes on Windows.
Select your HomePod.
Choose Restore HomePod.
Wait for restoration to finish.
Set up HomePod again.
If restoration fails to resolve the connection, follow Get service on Apple’s HomePod troubleshooting page for diagnostics or service. Take the same route for a full-size HomePod that remains offline after connection checks, a restart, and a reset.
Frequently Asked Questions
Can HomePod connect to hotel Wi-Fi that requires a login?
Yes. HomePod software 26 supports captive networks. Join the network on your iPhone or iPad. Power HomePod and wait for its pulsing white light. Hold your unlocked device nearby, select Set Up, and complete the login prompts. Captive connections do not support stereo pairs or home theater.
Should I split my Wi-Fi into separate 2.4 GHz and 5 GHz networks?
Apple recommends using the same network name across bands for HomePod and enabling all supported router bands. Keep that shared name instead of separating bands as a troubleshooting step.
Why is my HomePod mini flashing orange during setup?
A repeating orange light means one of two things: HomePod mini is connected to a computer, or it is plugged into an adapter that isn’t rated 20W (9V ⎓ 2.22A). Disconnect it from the computer for normal setup, or plug it into a 20W (9V ⎓ 2.22A) adapter, then try setup again.
Can I set up HomePod manually if the pop-up never appears?
Yes. On your iPhone or iPad, open Home > Add (+) > Add Accessory > More options > HomePod.