Chrome loads the page, but the photos are missing and the gallery stays blank. Start with a reload, then work through image permissions, extensions, and saved data to find what's blocking the pictures. Use the instructions for your device, since desktop Chrome's image controls aren't available on mobile.
Reload the page and restart Chrome
Reloading and restarting address temporary page-loading trouble. On a computer, click Reload beside the address bar. On Android or iPhone, select More > Reload. On Android, Google also labels this button Refresh.
On iPad, tap Reload to the left of the address bar. For a desktop reload that bypasses cached content, press Ctrl+Shift+R on Windows or Linux, or Command+Shift+R on Mac. Open another website to check whether images fail on several sites or just one.
Close unused tabs to free memory. Quit Chrome completely using More > Exit on Windows, or Chrome > Quit Google Chrome on Mac. On Android or an iPhone or iPad with gesture navigation, open the app switcher.
Swipe Chrome away. Reopen Chrome. Load the affected page again. Restart your device if the problem continues.
Make sure Chrome allows images
On a computer, open More > Settings > Privacy and security > Site settings > Images. Select Sites can show images. This path also applies to Chromebooks; mobile Chrome has no equivalent Images menu.
A website's own permission overrides the global setting. If only one website is affected, open it and select View site information to the left of its address, then Site settings. Change Images to Allow. Click Reload after changing the permission.
On a work or school device, administrator-enforced settings are locked. Send the affected URL to your administrator and ask them to review image restrictions, required extensions, and network filtering.
Rule out an image-blocking extension
Image blockers and ad blockers leave pictures missing when they block a page's image content. On desktop, open More > New Incognito window. On Android or iPhone, open More > New Incognito tab; on Android tablets showing New Incognito window, select that option.
Open the affected URL in the Incognito window or tab. If images load there, investigate extensions and stored site data. That result doesn't identify an extension as the cause on its own. Extensions explicitly allowed in Incognito still run during the test.
On desktop Chrome or a Chromebook, open More > Extensions > Manage extensions. Turn off your extensions using their switches. Reload the page in your normal browsing window.
If the pictures return, turn one extension back on. Reload the page to check its images. Repeat that test with each remaining extension until you find the one that blocks the pictures.
Select Remove on the identified extension. Confirm with Remove.
Clear saved data when images stay stuck
Clear cached images when reloading doesn't help, especially if the page works in Incognito. Start with the cache alone; deleting cookies signs you out of sites that use them to keep you logged in.
On desktop, open More > Delete browsing data. Set the time range to All time. Select only Cached images and files. Click Delete data.
On Android, open More > Delete browsing data > More options. Choose All time. Select only Cached images and files. Tap Delete data.
On iPhone or iPad, open More > Delete Browsing Data. Set Time Range to cover when the problem began. Open Browsing Data.
Select only Cached Images and Files. Tap Confirm. Tap Delete Browsing Data.
Reload the affected page after clearing the cache. If the problem persists, repeat the process with the cookie category selected: Cookies and other site data on desktop, Cookies and site data on Android, or Cookies, Site Data on iPhone and iPad. Leave unrelated categories unselected.
For a problem confined to one desktop website, delete just that site's stored data instead. Open More > Settings > Privacy and security > Third-party cookies > See all site data and permissions.
Search for the affected website. Select Delete beside it. Reopen the website. Sign in again if prompted.
Bring Chrome up to date
On Windows or Mac, open More > Help > About Google Chrome to start the update check. Select Relaunch if offered. On Linux, update Chrome through your distribution's package manager.
On Android, open Play Store > your profile icon > Manage apps & device > Updates available. Tap Update beside Chrome.
On iPhone or iPad, open App Store > Profile. Under Available Updates, tap Update beside Chrome.
On a Chromebook, select the time at the bottom right. Open Settings > About ChromeOS > Check for updates. Restart the Chromebook after installing an available update.
Tip: Test the same affected page after updating to check whether its images now load.
Enable JavaScript for missing galleries
Some galleries load their images through JavaScript. Ordinary image files don't inherently need it, but Google recommends enabling JavaScript when Google Images fails.
On desktop, open More > Settings > Privacy and security > Site settings > JavaScript. Select Sites can use JavaScript. Click Reload on the affected page.
On Android, open More > Settings > Site settings > JavaScript. Turn on JavaScript. Return to the page and select More > Reload.
Check the connection when another browser fails too
When images fail outside Chrome too, check the website and connection before changing more browser settings. Missing files and server problems need a repair from the website owner.
Open the same page in another installed browser. If the images still fail, test the page on another network or device. Confirm that your device has a working Wi-Fi, Ethernet, or mobile-data connection.
On public Wi-Fi, complete the network's login prompt. If the prompt doesn't open, visit a plain HTTP website to trigger it. Sign in through the network's login page.
If the problem follows your home network, unplug the modem and separate router. Use their power connections, not the router's factory-reset button. Wait approximately one minute. Reconnect the modem.
Wait for it to finish starting. Reconnect the router. Reconnect your device to the network. Reload the affected page.
If the failure remains limited to one website across browsers and connections, report the affected page to its owner.
Try graphics acceleration off for blank or corrupted areas
This test targets rendering problems on Windows, Mac, and Linux; the toggle isn't available on ChromeOS or mobile Chrome.
Open More > Settings > System. Turn off Use graphics acceleration when available. Click Relaunch. Open the affected page to check its images.
If disabling acceleration doesn't help, turn Use graphics acceleration when available back on. Click Relaunch to apply the restored setting.
Reset desktop Chrome as a final browser fix
On desktop Chrome, including Chromebooks, open More > Settings > Reset settings. Select Restore settings to their original defaults. A reset changes content settings and other browser preferences and affects extensions, cookies, and site data. Saved bookmarks and passwords remain.
Click Reset settings to confirm. Reopen the affected website to test its images. If the issue persists on Windows, Mac, or Linux, select Profile > Add Chrome profile to create a separate profile.
Test the affected URL in that profile before signing in or bringing back extensions and settings. Tip: Keep your original profile until its data is safely preserved, and use the reset menu above only on desktop Chrome.
Frequently Asked Questions
Why does an embedded gallery fail in Incognito?
Chrome blocks third-party cookies in Incognito by default. An embedded gallery that depends on a cross-site session needs those cookies, so an Incognito failure doesn't rule out a browser setting as the cause.
Can enabling Flash restore an old gallery?
No. Flash content no longer plays in Chrome, and no current Chrome setting restores it. The website owner must replace the Flash content.
Why are images missing only in Gmail?
Gmail has its own external-image setting. On a computer, open Settings > See all settings > Images. Choose Always display external images, then select Save Changes. For an individual message, select Display images below when offered. Gmail still requires individual approval for some suspicious messages.