Your iPhone is missing, and you need a way to locate it from another screen. iCloud Find Devices lets you check its location, play a sound, or mark it as lost from a browser. You'll need the Apple Account used on the missing device, and Find My must have been enabled before it went missing.
Find your device on the iCloud map
Open iCloud.com/find on a phone or computer and sign in with the Apple Account used on the missing device. Under All Devices, select the device to display its available location.
The browser service supports enrolled iPhones, iPads, Macs, Apple Watches, AirPods, and supported Beats products. It works in supported browsers on Mac, Windows, iPhone, and iPad, plus some Android browsers.
Check the location timestamp before heading out. Map positions are approximate, and an older timestamp tells you when the device was recorded at that spot.
If you're already signed in at iCloud.com, select the Find My app tile. Alternatively, open App Launcher in the toolbar and select Find My. Apple's homepage uses the name Find My, while its recovery pages call the web service Find Devices.
Get past a verification code request
Go directly to iCloud.com/find.
Sign in with the Apple Account used on the missing device.
If the sign-in screen requests a verification code, select Find Devices at the bottom of the window.
This route opens device finding without that verification code; account sign-in is still required.
Make a nearby device play a sound
When the map points nearby, use a sound to narrow down the search.
- 1.Open iCloud.com/find.
- 2.Sign in with the Apple Account used on the missing device.
- 3.Select the missing device under All Devices.
- 4.Select Play Sound.
- 5.Listen for the alert and follow it to the device. The alert sounds even with Silent mode enabled or the volume muted.
Check an offline device's last location
If the device is offline, check its last recorded position and request an alert for when it reconnects. On the web, location information remains available for up to 24 hours.
Select the offline device under All Devices at iCloud.com/find to review its last recorded position.
Enable Notify me when found if the device offers that option. You'll receive an email when it reconnects; a pending Play Sound request also waits for reconnection.
For a longer last-location window, open Find My on another iPhone or iPad signed in to your Apple Account.
Choose Devices.
Select the missing device. The app retains an available last location for up to seven days; supported devices also support offline finding through the Find My network when it was enabled before loss. AirPods have additional model-specific limits.
On iPhone, enable Notify When Found under Notifications for the selected device.
Allow notifications for Find My when prompted so you receive the alert.
Protect a device you can't retrieve
If your iPhone, iPad, Apple Watch, or Mac isn't somewhere you can retrieve it promptly, select it at iCloud.com/find. Choose Mark As Lost. Complete the prompts to lock the device and enter your contact details.
An offline device receives the message after it connects. Keep the missing device in Find My: selecting Remove This Device does not help recover it, and removing an offline device removes Activation Lock.
Remote erasure destroys the device's data and serves as a fallback for protecting it. To erase through the web, select the device at iCloud.com/find. Apple documents two labels for the same control: the iCloud User Guide says to choose Erase This Device and follow the onscreen instructions, while Apple’s lost-device article says to choose Erase [Device] and confirm with Erase. Use whichever label your browser shows, then complete the onscreen steps.
Devices running iOS or iPadOS 15 or later support finding after erasure. Older versions do not.
Check why a device is missing from the list
Find My needs to be set up before a device goes missing. Signing in to iCloud afterward doesn't enroll a device that wasn't already set up for finding.
For an iPhone or iPad you still have, open Settings → your name → Find My → Find My iPhone or Find My iPad.
Enable Find My iPhone or Find My iPad.
Turn on Find My network for supported offline finding. Availability depends on the device's hardware and region.
Enable Send Last Location for low-battery location reporting.
If the missing device still isn't listed, check that you're signing in with the Apple Account used on it. For a friend's device, have the owner sign in at iCloud.com/find with their own account. A friend's device can't simply be added to yours.
Frequently Asked Questions
Can I find an AirTag through iCloud.com?
No. AirTags and Find My network accessories require the app. Open Find My on an Apple device, choose Items, and select the item. Choose Directions or Play Sound. For an eligible nearby AirTag, choose Find Nearby.
Does deleting the Find My app stop device tracking?
No. Deleting the app from an iPhone doesn't turn off device finding or location sharing. Eligible devices remain accessible through iCloud.com/find or another installation of Find My.
Can I use Find Devices when iCloud web data access is disabled?
Yes. Open iCloud.com/find directly. Device finding remains available when general iCloud web data access is disabled, including when Advanced Data Protection disables that access.