Your Canon MF or imageCLASS printer may print normally while the computer still has no desktop scanning app. The fix is to download MF Scan Utility or the scanner utility package from Canon's support page for your exact printer model and operating system. Start with the model page, install the matching package, then add the scanner driver or network registration steps only when your setup needs them.
1. Start on the correct Canon support page
Go to Canon U.S.A.'s Software & Drivers page.
Enter or select your Canon imageCLASS or MF printer model.
Open the model support page, then choose Software & Drivers.
Set Operating System to Windows or Mac.
Set Version to your Windows or macOS version.
Set Download Type to Software & Utilities or All.
Choose MF Scan Utility, Scanner Driver & Utilities, or the scanner utility package listed for your model.
Select Download, then accept Canon's software disclaimer when prompted.
2. Match the download to your computer
On Canon model pages, use Software & Drivers > Operating System > Version > Download Type before choosing a file.
Windows downloads can appear as MF Scan Utility, MFDrivers, a scanner utility package, or Master Setup, depending on the printer.
Mac users should choose Canon's Scanner Driver & Utilities for Mac package, which includes MF Scan Utility and MF Toolbox for supported models.
3. Install MF Scan Utility on Windows
- 1.Download the Windows MF Scan Utility or scanner utility package from Canon support.
- 2.Open the downloaded file. Canon's standalone Windows MF Scan Utility file in the provided research is winmfscanutilityv203.exe.
- 3.Double-click the EXE file to decompress it.
- 4.Let the installation start automatically.
- 5.Follow the setup prompts until the installation finishes.
Install ScanGear MF separately when you use Canon's standalone Windows MF Scan Utility package.
4. Use Master Setup for newer Windows models
This fixes missing Canon driver or utility pieces on supported newer Windows models.
Open your Canon model support page.
Go to Software & Drivers.
Select Master Setup for Windows when it is listed for your model and region.
Choose Download.
Select I have read and understood the disclaimer below and wish to download the designated software.
Open the downloaded mastersetupv230.exe file.
Follow the setup screen to install the driver and available software.
5. Install MF Scan Utility on macOS
Download Scanner Driver & Utilities for Mac from the Canon support page for your model.
Select Download.
Select I have read and understood the disclaimer below and wish to download the designated software.
Open the downloaded DMG file. The current package in the provided research is mac-scan-v21521-00.dmg for macOS 11.7.11 through macOS 26.5.2.
Double-click the file to mount the Disk Image.
Double-click the mounted Disk Image.
Double-click the Installer file in the folder.
6. Set up a network scanner on Windows
Download MFDrivers and MF Scan Utility from Canon support.
Double-click the downloaded driver file to decompress it.
Open Setup.exe when needed.
Select a language, then choose Next.
Accept the license agreement by selecting Yes.
When Select the Type of Connection appears, choose Network Connection (for Network Models), then select Next.
Select your Canon machine, then choose Next. Use Update Device List or Search by IP Address when the printer is not listed.
Enter the IP address, select OK, choose the scanner driver, then select Next.
Select Start, then Next, then Exit.
Install MF Scan Utility by opening its downloaded file.
Open Setup.exe when needed.
Choose a language.
Select Next.
Select Yes.
Finish with Complete.
For a network printer, install both the scanner driver and MF Scan Utility before scanning from the computer.
7. Register the scanner in MF Scan Utility on Mac
This fixes MF Scan Utility opening on macOS without showing the Canon scanner in Product Name.
Install the scanner driver from Canon support.
Open the driver installer folder.
Select Canon_ScanGear_MF.pkg or Canon_Driver.pkg.
Choose Continue, then Agree when prompted.
Select Install, enter the administrator name and password when prompted, then choose Close.
Open Applications > Canon MF Utilities > Canon MF Scan Utility.
From the menu bar, choose Canon MF Scan Utility > Network Scanner Settings.
Select +.
For TCP/IP, select IP, enter the IP address, then choose Add.
For Bonjour, select Bonjour, choose the Bonjour name, then select Add.
Restart MF Scan Utility and confirm the device appears in Product Name.
8. Locate the Canon installer after download
In Chrome, open three dots > Downloads, then click the downloaded file name to open it, or point to the name and choose Show in folder.
In Safari, use the download arrow, then the magnifying glass next to the download.
In Firefox, use the download arrow and the folder or magnifying glass button.
In Microsoft Edge, open three dots > Downloads > Open folder.
9. Remove MF Scan Utility before reinstalling
On Windows, open the Start menu and go to Settings > Apps or System > Installed apps or Apps & features.
Find MF Scan Utility.
Select the ... menu for MF Scan Utility, or select the app name.
Choose Uninstall.
Select Yes when the confirmation message appears, then select OK.
On macOS, removing the printer in System Settings > Printers & Scanners does not uninstall the software. Open Finder, then choose Go > Go to Folder from the menu bar.
Delete Canon MF Utilities from /Applications/.
Delete ScanGear MF, WMCLibrary.framework, and WMCReg.plist from /Library/Application Support/Canon/.
Delete the Canon MFScanner app from /Library/Image Capture/Devices/.
Delete the Canon .ds files from /Library/Image Capture/TWAIN Data Sources/.
Delete the two jp.co.canon.ScanGearMF agent files from /Library/LaunchAgents/.
Delete MFScanner from /Library/Printers/Canon/.
Enter the administrator name and password when prompted.
Some of these items may not exist on your Mac.
Restart macOS.
Reinstall the current package from Canon's support page for your exact printer model and operating system.
Frequently Asked Questions
Is Canon MF Scan Utility available for every Canon printer?
No. Canon's downloads depend on the exact printer model, country or region, and operating system selected on the Canon support page.
Do I need the scanner driver too?
Yes on Windows when you use the standalone MF Scan Utility package, because Canon notes that ScanGear MF must be installed separately.
Where should Mac users download MF Scan Utility?
Use Canon's Scanner Driver & Utilities for Mac package on the Canon support page for your model. The package includes MF Scan Utility for supported models.
Should I install Canon MF Scan Utility from the Microsoft Store or Mac App Store?
No. The provided Canon research verifies Canon support download pages for the desktop MF Scan Utility, not Microsoft Store or Mac App Store installation.
