To change your age on a Microsoft account, open its profile editor in a browser, correct your birth date, and select Save. If the account requires parental consent, use the adult account that granted consent to make the correction.
The short version
- Direct editing: Sign in to the affected account, correct its birth date in the profile editor, and select Save.
- Dashboard route: Select Your info > Edit profile info to update profile details such as your date of birth.
- Child accounts: Use the adult account that originally granted consent to correct the personal information.
- Missing consent: Complete the parent or guardian consent process before using the adult editing route.
| Route | When to use it | Where to start |
|---|---|---|
| Direct profile editor | Your account allows you to edit your birth date | Microsoft account profile editor |
| Account dashboard | You are starting from the account home page | Your info > Edit profile info |
| Consenting adult account | The child account already has consent | Microsoft consent management |
| Complete missing consent | The account is blocked pending consent | Microsoft sign-in |
Correct your birth date in the profile editor
Open the Microsoft account profile editor and sign in to the account whose birth date needs correcting. Enter the correct birth date, then select Save.
If the account requires an adult to manage its personal information, use the consenting adult route below.
Reach the editor from your account dashboard
From account.microsoft.com, sign in to the affected account and select Your info > Edit profile info. Correct the birth date and select Save.
Alternatively, open the account manager and select My profile to reach Your info, then select Edit profile info.
Use the adult account that granted consent
For a child account with existing consent, open Microsoft consent management and sign in with the adult account that originally granted consent. Find the affected account, select Edit this child's personal info, and follow the instructions to correct its birth date.
Use this route if you are an adult whose account is incorrectly classified as a child account because of a mistaken birth date. If the account has no existing consent, complete the consent process below first.
Complete consent when the account requires it
If the account is blocked pending consent, open Microsoft sign-in and sign in to the affected account. Select I'm a parent or guardian, then sign in with an adult personal Microsoft account or create one.
The adult granting consent must be at least 18, or at least 19 in Canada. Select Yes, I agree, then select Family Safety.
After completing consent, return to Microsoft consent management using that adult account. Select Edit this child's personal info for the affected account and follow the instructions to correct the birth date.
Find the right adult account when the child is missing
If the affected account is missing from consent management, check which adult account you signed in with. Being a family organizer alone does not give you permission to manage consent, so sign in with the account that originally supplied it.
Microsoft recommends recovering that adult account if you can no longer access it. Microsoft support agents cannot access and change account details for you, so you still need access to the authorized account to make the correction.
Frequently Asked Questions
What age makes a Microsoft account a child account?
The child-account threshold varies by country or region. There is no single worldwide cutoff, and that threshold is separate from the minimum age required for an adult to grant consent.
Can a selfie or an ID upload correct my birth date?
No, Microsoft offers selfies, document uploads, and government-system authentication to verify age where supported, rather than to correct your birth date. Changing your personal details can also trigger age verification again.
Where should I correct an age shown incorrectly in Microsoft Family Safety?
Use the Microsoft account website to correct the birth date. Microsoft directs Family Safety users with an incorrect age to the same profile editing and parental consent routes.
Do I need to download anything to change my birth date?
No installation or download is required. You can complete the correction through a web browser.