Losing the Roku remote gets messy fast when the Roku is not already on Wi-Fi. The Roku mobile app is useful, but only after your Roku and phone can see each other on the same network. Start with the path that matches your setup, then move through the fixes that actually get you back to Settings.
1. Check whether the Roku app will work
- Works when the Roku and phone are on the same home network.
- Does not work for a reset Roku, a first-time setup screen, or a Roku that is already offline.
- Fails discovery when a VPN, different SSID, public IP setup, or client isolation blocks the connection.
- iPhone and iPad check Install The Roku App (Official), which currently requires iOS/iPadOS 16.0 or later. Then go to Settings > Roku > Local Network and turn it on. The Local Network permission itself applies on iOS/iPadOS 14 or later.
The Roku app is not a universal setup remote. It works only when the Roku device or Roku TV is powered on and connected to the same Wi-Fi or LAN as your phone or tablet.
2. Change Wi-Fi with the Roku app
Use this when your Roku is still online and you only need to move it to a different Wi-Fi network.
- 1.Install The Roku App (Official) from Roku's mobile app page, the Apple App Store, or Google Play.
- 2.Open The Roku App (Official) and sign in if prompted.
- 3.Tap Devices.
- 4.Select your Roku device.
- 5.Tap Remote.
- 6.Press Home.
- 7.Go to Settings > Network > Set up connection > Wireless.
- 8.Choose your Wi-Fi network.
- 9.Enter the password and select Connect.
If the app does not find the Roku, use manual connection only when you already know the Roku IP address and both devices are on the same routable LAN.
- 1.On the Roku, go to Settings > Network > About and note the IP address.
- 2.In the app, tap Devices.
- 3.Tap Get help?.
- 4.Tap Connect manually.
- 5.Enter the IP address and tap CONNECT.
- 6.Open Remote and go to Settings > Network > Set up connection > Wireless.
3. Use Ethernet to get online first
- 1.For a Roku with built-in Ethernet, connect the cable directly to the Roku and router. For a supported USB-Ethernet model, connect a compatible adapter to the Roku first, then connect Ethernet to the adapter and router. Express models also need the adapter's power cable connected.
- 2.On the Roku setup screen, choose Wired.
- 3.Finish setup.
- 4.Open The Roku App (Official) on a phone connected to the same LAN.
- 5.Tap Devices, select the Roku, and tap Remote.
- 6.Go to Settings > Network > Set up connection > Wireless.
- 7.Choose your Wi-Fi network, enter the password, and select Connect.
A wired connection is a strong no-remote path for Roku models that support Ethernet, as long as you can select Wired on the setup screen or the Roku is already set up and reachable on the LAN. Once the Roku is wired and your phone is on the same LAN, the Roku app can take over. If the Roku is stuck at a first-time or post-reset setup screen with no working control, pair a compatible physical remote first.
Roku Ultra includes a built-in 10/100 Base-T Ethernet port. Other Roku TVs and Roku models need a model check before you count on Ethernet.
Some Roku devices also support USB Ethernet adapters. Roku's current compatibility list includes Streaming Stick 3840X, Streaming Stick Plus 3830X, Express 3960 and 3960RS, Express 4K 3940, Express 4K+ 3941, Streambar SE 9104R, Streambar 9102, Streambar Pro 9101R2, Smart Soundbar 9101, and onn. Roku Smart Soundbar 9100. The adapter must be 10/100 Mbps and use an AX8877X or SMSC95XX chipset. Roku specifies USB-C for the Streaming Stick models, Micro USB for Express models, and USB-A for Streambar and soundbar models.
Wired appears only after Roku recognizes a compatible Ethernet connection.
4. Pair a replacement Roku remote
For an offline Roku with no Ethernet option, use a compatible remote.
- Simple Remote uses infrared, does not pair, requires line of sight, and must match your Roku model.
- Voice Remote pairs with compatible Roku players, Streambars, soundbars, and Roku TV models.
Roku replacement remotes come in two main types. To pair a Roku voice remote without the old remote:
- 1.Unplug Roku power.
- 2.Wait at least 5 seconds.
- 3.Plug the Roku back in.
- 4.When the Home screen appears, hold the pairing button for 5 seconds until the status light flashes.
- 5.On a voice remote without a pairing button, hold Back and Home for 5 seconds until the status light flashes.
- 6.After pairing, go to Home > Settings > Network > Set up connection > Wireless.
- 7.Choose your Wi-Fi network, enter the password, and select Connect.
If another control surface already works, add the remote through Home > Settings > Remotes & devices > Add devices > Remote > Continue.
5. Try Roku TV buttons or a universal remote
- 1.Find the physical button panel on the Roku TV.
- 2.On a Roku TV with a single-button control, short press the panel button to open Inputs; some Select Roku TVs have only a power button and cannot use this panel-button path.
- 3.Short press again to select Find Remote.
- 4.Use the recovered remote to open Home > Settings > Network > Set up connection > Wireless.
- 5.Choose your Wi-Fi network, enter the password, and select Connect.
Roku TV panel buttons are limited. They are useful for finding a compatible lost remote, not for typing a Wi-Fi password.
A cable, satellite, or universal remote is another Roku TV-only route when the navigation keys work.
- 1.Find the remote brand or provider code in Roku's Roku TV code chart.
- 2.Follow that remote's setup process, such as holding Setup until the red light stays on or pressing TV and Power.
- 3.Enter the 4- or 5-digit Roku TV code.
- 4.Test Power, Volume, directional buttons, OK, and Home.
- 5.If navigation works, go to Settings > Network > Set up connection > Wireless.
This route is for Roku TV systems, not HDMI Roku players. Roku says partial button support is normal with universal remotes.
6. Skip hotspot tricks for the main fix
Use the supported paths first: The Roku App (Official) when the Roku is already on the same network, Wired setup on Ethernet-capable models, or a compatible Roku remote.
Roku documents mobile-hotspot setup when you can operate the Roku setup screen. A hotspot does not solve first-time or post-reset setup when you have no working control to select the network and enter its password. In that case, use a compatible physical remote.
7. Fix managed network blocks
- Turn off the phone's VPN before using the Roku app.
- Connect the phone and Roku to the same SSID.
- Use a network without client isolation.
- Use a compatible home-style router setup when the managed network blocks local device control.
- Return to Settings > Network > Set up connection with Ethernet or a physical remote when the app cannot reach the Roku.
Office, hotel, dorm, and managed networks add another layer. The Roku app still needs the phone and Roku on the same routable LAN, and the network must allow the devices to reach each other.
Frequently Asked Questions
Can I use Roku without remote after setup?
Yes. Once the Roku and your phone are on the same Wi-Fi or LAN, The Roku App (Official) can control the Roku.
How do I connect Roku to new Wi-Fi without remote after moving?
Use Ethernet on a supported Roku model, pair or buy a compatible Roku remote, or use the app only when the Roku is still reachable on the same network.
Why does the Roku app not see my Roku?
The Roku is offline, on a different network, blocked by VPN or client isolation, or blocked because mobile app control is disabled in Roku OS.
Can I use Ethernet to connect Roku without a remote?
Yes, when the Roku is already reachable on the LAN or you have another control to finish Wired setup. A reset or first-time setup still needs a compatible remote to complete the on-screen steps.