How to Check Router Logs for Connection Problems

To check router logs, sign in to your router, open its system or event log, and review connection entries before saving a copy.

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To check router logs, sign in to your router’s web interface or supported app, open its system or event log, and review the recorded connection events. The menu depends on your router model and firmware. Follow the matching steps below to view the records and save a copy where an export option is available.

The short version

  • Start with your model: Log menus and available controls vary between routers and firmware versions.
  • Choose the relevant records: System events, traffic logs, and app diagnostics provide different information.
  • Update the view: Click Refresh where your router provides that control.
  • Keep a copy: Supported interfaces let you download, export, or print the records.

Router or interfaceWhere to lookWhat you can review
TP-Link current Archer interfaceAdvanced > System > System LogSystem records filtered by type
TP-Link Archer BE900Advanced > System > System LogSystem records filtered by type and level
Supported TP-Link Deco web interfaceAdvanced > System > System LogRouter logs with local export
ASUS supported WebGUISystem Log > General LogSystem time, uptime, and activity
ASUS remote loggingRemote log server under General LogLogs sent to an existing syslog receiver
NETGEAR Nighthawk RS700ADVANCED > Administration > LogsActivity logs
Linksys mesh or Smart Wi-Fi interfaceTroubleshooting > LogsIncoming and outgoing traffic
Linksys Dual Band interfaceTroubleshooting > View LogTraffic, security, and DHCP client logs
eero app v26.12 or laterDevices > clock iconTimestamped events with a qualifying subscription
D-Link M95 A1Management > System LogDownloadable system log
FRITZ!Box 7690 with latest FRITZ!OSSystem > Event Log > Internet ConnectionConnection errors and timestamps
GL.iNet firmware 4.xSYSTEM > LogSystem, kernel, crash, and cloud logs
Synology SRM 1.3Log Center > Log Search > LocalSearchable current and archived logs
Current UniFi dashboardLogs in the left sidebarSearchable events with diagnostic context
TP-Link Deco appThree-line menu > Support CenterApp diagnostics submitted to support
Google Home on AndroidProfile picture or initial > FeedbackDiagnostics submitted for support investigation
OpenWrt with luci-mod-status and log accessStatus > System LogSystem logs and, where available, kernel logs

Choose the relevant connection records

Choose the log category that matches what you need to inspect. On a FRITZ!Box 7690 running the latest FRITZ!OS, Internet Connection shows connection errors and their timestamps. The Linksys mesh or Smart Wi-Fi Troubleshooting tool instead records incoming and outgoing traffic, which may not include detailed WAN fault information.

For Deco, use the browser workflow when you want a downloadable router log. The Deco app’s support workflow sends logs directly to TP-Link support, with no separate download or export step.

For TP-Link routers using the current interface illustrated with the BE19000, connect to the router’s network and sign in to its web interface. Open Advanced > System > System Log, then filter the records by log type. To keep a copy, click Save Log and select Save To Local. Labels can vary by firmware.

On an Archer BE900, visit http://tplinkwifi.net and sign in. Open Advanced > System > System Log, then choose the log type and level. Under Save Log, click SAVE TO LOCAL to export the records.

For a Deco model and firmware offering web management and System Log, connect through Ethernet or Deco Wi-Fi. Visit tplinkdeco.net or 192.168.68.1, then sign in using your TP-Link account password. Open Advanced > System > System Log, set Log Type to ALL, and click SAVE TO LOCAL. For app diagnostics to send to support, use the separate Deco app workflow.

Review ASUS system activity

On an ASUS router offering this WebGUI feature, sign in and open System Log > General Log. Review System Time, Uptime, and the system activity records. Click Save to download the log as syslog.txt. ASUS says screens and feature availability vary by model and software.

Refresh NETGEAR Nighthawk activity logs

For a Nighthawk RS700, connect locally and visit http://www.routerlogin.net. Sign in as admin using the configured administrator password, then select ADVANCED > Administration > Logs. Click Refresh to update the displayed activity.

Enable and inspect Linksys logs

For Linksys mesh or Smart Wi-Fi routers offering the Troubleshooting tool, sign in to the web interface and open Troubleshooting > Logs. Enable Logs, then click Refresh to update the records. Select Open in browser or Print to retain a readable copy.

If your Linksys Dual Band router has the alternative interface, open Troubleshooting, check Log, and click Save. Click View Log, then use Type to select Incoming Log, Outgoing Log, Security Log, or DHCP Client Log. Linksys controls vary by model, so follow the layout your router provides.

Find eero online and offline events

In the eero app v26.12 or later, open Devices and tap the clock icon in the top-right toolbar. Review the timestamped events, including an eero going online or offline. Event Stream requires eero Secure, eero Plus, or eero Business.

If older instructions point you to Activity, use Devices and the clock icon for v26.12 or later. In those newer versions, Support replaces the older tab.

On a D-Link M95 BE9500 with hardware revision A1, sign in to the router’s web interface. Open Management > System Log and click Check System Log. Open the downloaded file in a text editor to read the system records.

For a FRITZ!Box 7690 running the latest FRITZ!OS, sign in to its user interface. Click System > Event Log > Internet Connection. Inspect the error messages and their timestamps.

Search logs on GL.iNet Synology or UniFi

On GL.iNet firmware 4.x, sign in to the web Admin Panel and open SYSTEM > Log. Select the relevant system, kernel, crash, or cloud log, then click Refresh or Export Log. Firmware v4.8 or later also lets you filter System Log by level, module, or keywords. On earlier 4.x versions, use the log selection and refresh or export controls.

For Synology Router Manager 1.3, sign in and open Log Center > Log Search > Local. Select Latest logs or Open log archive, set your search criteria, and click Search. To save the results, click the arrow beside Export and choose HTML or CSV.

In the current UniFi dashboard offering the Logs interface, click Logs in the left sidebar. Filter by Severity, Time Range, Category, Type, or Event, or search for a device name, IP address, or MAC address. Click an entry to open its diagnostic context.

Frequently Asked Questions

Can ASUS send router logs to another device automatically?

Yes, on ASUS routers exposing Remote log server, you can send logs to an existing syslog receiver or a NAS configured for that role. Open System Log > General Log, enter the receiver’s IP address in Remote log server, and match its port, which ASUS lists as 514 by default. Click Apply, then inspect the received logs on that server.

How do you send Deco app diagnostics to TP-Link?

Sign in to Deco, open the three-line menu > Support Center, open an FAQ, and scroll down. Tap No, I need more help, then tap Email Us and choose Suggestion under What can we help you with. Complete the form, check Add System Logs, and tap Send.

Can Google Home show a readable Nest Wifi event log through feedback?

The Android Google Home feedback workflow submits diagnostics rather than displaying a readable Nest Wifi router event log. Before you submit, Google advises turning on Send device usage data and crash reports to Google so device logs are included in your report. Tap your profile picture or initial > Feedback, then tap Account and system information if you want to choose whether to include system logs. Tap Get started. If prompted, tap Allow one-time access to include device logs, then describe the connection problem and tap Send.

Where are logs in OpenWrt?

On OpenWrt installations with luci-mod-status and permission to access logs, sign in to LuCI and open Status > System Log. Installed builds can differ; where both views are available, switch between System Log and Kernel Log.

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