To cancel EA Play on Steam, open Steam’s subscription management page, open your EA Play subscription options, select Cancel my subscription, then click Apply. Sign in only through Steam’s own app or website, and never share a code, password, or remote access with someone who contacts you.
The short version
- Browser route: Open Steam’s subscription management page and sign in to the account that purchased EA Play.
- Desktop route: Open Account Details, then under Store & Purchase History, select Manage Subscriptions.
- Finish cancellation: Select Cancel my subscription, then click Apply.
- Remaining access: You can keep using EA Play until your paid period expires.
| Option | Where to start | When to use it |
|---|---|---|
| Steam website | Steam subscription management | Cancel in a browser, including on a phone or tablet |
| Steam desktop client | Account Details | Cancel from Steam’s standard desktop interface |
| Steam Support | EA Play support page | Get help when cancellation fails or you cannot locate EA Play |
Cancel EA Play on the Steam website
Open Steam’s subscription management page and sign in to the Steam account that purchased EA Play. Locate EA Play and open its subscription options. Select Cancel my subscription, then click Apply to stop renewal.
This route applies to both monthly and annual EA Play subscriptions billed through Steam. EA calls this account area Recurring Subscriptions, so that name refers to the place where you manage your Steam membership.
Cancel from the Steam desktop client
Open Steam in its standard desktop interface and sign in to the purchasing account. Select your username in the upper right, then select Account Details. Under Store & Purchase History, select Manage Subscriptions. Open the EA Play subscription options, select Cancel my subscription, then click Apply.
The desktop client opens the same account-level subscription controls as the Steam website. When you use the same purchasing account, both routes manage the same EA Play membership.
Use a browser on your phone or tablet
On your phone or tablet, open the Steam subscription management page in a browser and sign in to the purchasing account. Locate EA Play, open its subscription options, and select Cancel my subscription. Click Apply to finish. This route uses Steam’s website rather than your device’s subscription settings.
You do not need to download or install anything to use the browser route. Your phone or tablet browser opens the same Steam subscription management page used in the website route above.
Check when your access ends
Cancellation stops renewal, but your EA Play access continues until your paid period expires. Continued access immediately after cancellation does not mean the cancellation failed.
This applies whether your Steam membership is monthly or annual. Canceling during the paid period leaves access available for the rest of that period.
Get help if cancellation fails
If you cannot locate EA Play or complete cancellation through the website or desktop client, open the EA Play Steam Support page. Select Sign in to Steam and sign in to the account that purchased the subscription. Request help canceling EA Play through the personalized support options.
Steam Support is the support route EA directs Steam purchasers to use for cancellation assistance. Sign in with the purchasing account to access its personalized support options.
Manage Steam purchases through Steam
EA Account settings do not display membership information for EA Play purchased through Steam. The cancellation instructions for EA Account and the EA app apply to a different billing platform, so use Steam’s subscription controls for your Steam purchase.
Frequently Asked Questions
Do these steps work for monthly and annual subscriptions?
Yes, these cancellation routes apply to both monthly and annual Steam-billed EA Play subscriptions. Your billing interval does not change which route you use.
What does EA mean by Recurring Subscriptions?
EA calls Steam’s subscription account area Recurring Subscriptions. You manage your Steam-billed EA Play membership in that area.
Does the website cancel a different subscription from the desktop client?
No, the website and desktop client access the same account-level cancellation mechanism. When you sign in to the same purchasing account, either route manages that Steam-billed membership.
Who does EA direct you to for help with a Steam purchase?
EA directs you to Steam Support for help canceling a Steam-billed EA Play membership. That is EA’s designated support route for this purchase.