How to fix HTC ONE M8 Mobile Data Not Connecting

All Android enthusiasts go mad over their smart phone’s bad connectivity. We, at Technobezz know how your phone’s connection makes your world go round. So, today we bring to you a help guide to manage your HTC ONE M8. Quite a few users are complaining about the problem of data connectivity. However, it’s a great phone with impeccable features. We can’t stop ourselves from praising its awesome features and eye catching looks. It’s a fantastic phone that combines great design and quality. Here’s a sneak peek into how to fix the mobile data connectivity issue.

A User Compliant

My HTC ONE M8 works fine in general. The only problem I have is that of data connectivity. Please help me fix it as without data connecting, the phone is not much useful.

You may try one of the following methods to rectify the issue of data connectivity

Method 1 – A soft Reset

Performing a soft reset is always a great idea to resolve connectivity issues.

Press and hold the power key along with the Volume up key for 10 sec
This will restart your HTC ONE M8 Harman/Kardon issue

Method 2 – Verify your HTC ONE Kardon/Harman edition’

HTC ONE M8

Access “Sprint Zone”
Open Device diagnostics by swiping from Right to Left
See Network and look for Passed section
If phone is in passed section, it implies that you are connected to sprint network
If network is failed or flagged, then you need to follow the below mentioned steps
Tap System Updates from Device Diagnostics
Tap Update Profile
Tap OK after Profile Update is complete

Method 3 – Correct APN settings

APN Settings

Check for your APN settings for proper data connectivity

 Name: T-MOBILE

 APN: fast.tmobile.com

 Proxy: <Leave in Blank>

 Port: <Leave in Blank>

 MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc

 MMS proxy: <Leave in Blank>

 MMS port: <Leave in Blank>

 MCC: 310

 MNC: 260

 Authentication type: <Leave in Blank>

 APN type: default, supl, mms

 APN Protocol: Leave it to the Default one
Some users are also complaining about problems with wi-fi. Follow the quick steps below to resolve the issue-

Go to settings and toggle with Airplane mode and set it to OFF
Restart your device and the router as well
You can even install a Wi-Fi analyzer from Goggle Play and spot the crowded channels.
Turning OFF power save in the Settings may also help

6 Comments

Arif Bhatia June 12, 2017

Hello, after creating and saving a new apn (vodafone uk contract), I select the apn (green dot) and exit the apn screen. The problem I am having is the apn does not remain selected (no green dot) so therefore no data connection. Please help.

srestoshotta January 6, 2017

yes I did try i used virgin canada apn settings available on their web. Please email me if you have any other solutions. thank you

Adity January 4, 2017

Did you try the above methods..

srestoshotta January 3, 2017

I am on Virgin Mobile still facing same prob with my htc one m8

saurav gurung July 21, 2016

i Am using HTC One 801 R and i am facing the problem while doing APN Setting. it shows access point name settings are not available for this user. can you please help me to fix this issue.

- Adity Bera July 21, 2016
  
  Have you tried all these methods?