iPhone 13 Camera Showing Black Screen (9 Fixes)

iPhone 13 camera not working? 9 fixes to get it working again.

Jul 1, 2026
6 min read

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If your iPhone 13 camera shows a black screen, start with a force restart. This clears temporary software glitches that can freeze the camera app. Press and quickly release the Volume Up button, then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo appear.

Key Points

  • Restart the Camera App: Force quit the app and relaunch it to clear a temporary hang.
  • Check for Lens Obstructions: A case or screen protector can block the camera lenses.
  • Update iOS: Apple often fixes camera bugs in software updates.
  • Reset All Settings: This can fix deeper software conflicts without erasing your data.
  • Check for Physical Damage: Impact or moisture can cause internal camera failure.
  • Test in Another App: See if the black screen is isolated to the Camera app or system-wide.

Give your phone a moment to reboot completely, then open the Camera app again to see if the viewfinder is working.

Sometimes the camera app itself gets stuck. Swipe up from the bottom of the screen and pause in the middle to enter the app switcher. Find the Camera app preview and swipe it up and off the top of the screen to close it completely. Then tap the Camera icon on your Home Screen to relaunch it.

Check for Lens Obstructions and Clean the Camera

Take a close look at the camera module on the back of your iPhone 13. The design has the lenses set quite deep, but a bulky phone case or a poorly aligned screen protector can sometimes creep over and block them. I'd recommend removing the case entirely and checking if the camera works without it.

Fingerprints and smudges can also cause hazy or dark images. Use a clean, dry microfiber cloth to gently wipe both the wide and ultra-wide camera lenses. Avoid using any harsh chemicals or abrasive materials that could scratch the lens coating.

Update Your iPhone 13 to the Latest iOS

Open Settings > General > Software Update and, if an update is available, tap Update Now (Download and Install) while connected to power.
Click to expand
Open Settings > General > Software Update and, if an update is available, tap Update Now (Download and Install) while connected to power.

Apple releases updates that frequently address camera performance and bugs. Go to Settings > General > Software Update. If an update is available, tap Download and Install. Make sure your phone is connected to Wi-Fi and has at least 50% battery, or is plugged into a charger.

It's a good idea to back up your iPhone before updating, just in case. After the update installs and your phone restarts, test the camera immediately to see if the black screen is resolved.

Free Up Storage Space on Your Device

Open Settings > General > iPhone Storage to see the breakdown of what is using space and recommendations to free some up.
Click to expand
Open Settings > General > iPhone Storage to see the breakdown of what is using space and recommendations to free some up.

The Camera app needs free space to process images and video. If your iPhone 13 storage is completely full, it can cause the camera to malfunction or show a black screen. Go to Settings > General > iPhone Storage to see how much space you have left.

If you're critically low, consider offloading unused apps, deleting old videos, or moving photos to iCloud. Try to clear at least a few gigabytes of space, then restart your phone and check the camera again.

Reset All Settings on Your iPhone

Go to Settings > General > Transfer or Reset iPhone, tap Reset, then choose Reset All Settings to revert every preference without deleting your photos, apps, or media.
Click to expand
Go to Settings > General > Transfer or Reset iPhone, tap Reset, then choose Reset All Settings to revert every preference without deleting your photos, apps, or media.

This is a more thorough step that resets network settings, display brightness, privacy permissions, and keyboard dictionaries back to their defaults. It won't delete your photos, messages, or apps, but you will need to re-enter Wi-Fi passwords and reconfigure some preferences. To do it, go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.

Enter your passcode when prompted and confirm. Your phone will restart. Once it's back on, open the Camera app to test it. This fix has worked for many users where a corrupted setting was interfering with the camera hardware.

Check for Physical or Liquid Damage

If your iPhone 13 has been dropped recently or exposed to moisture, physical damage could be the cause. Look closely at the camera lenses for any cracks or chips. Even a small crack can disrupt the sensor.

Check the Liquid Contact Indicator (LCI) inside the SIM card tray slot. You can use a paperclip to gently eject the tray. If the indicator is red, it means liquid has been detected, which could have damaged the camera circuitry. In my experience, physical damage like this typically requires a professional repair at an Apple Store or authorized service provider.

Test the Camera in a Different App

Open an app like Instagram, Snapchat, or FaceTime and try to use the camera within that app. If the camera works fine in third-party apps but not in the native Camera app, the problem is likely software-related to the app itself. The Camera app is a protected built-in app, so it can't be offloaded or reinstalled and doesn't show an Offload App option in iPhone Storage.

Instead, if third-party apps work but the native Camera app doesn't, force restart your iPhone, make sure iOS is up to date, and try Reset All Settings. If the black screen persists, contact Apple Support or an authorized service provider.

Check for Pending Background Tasks

Open Settings > Battery and turn Low Power Mode off, which can throttle background activity when it is on.
Click to expand
Open Settings > Battery and turn Low Power Mode off, which can throttle background activity when it is on.

If your iPhone 13 is in the middle of a large iCloud backup, photo sync, or app update, system resources can be temporarily diverted, which might cause the camera to hang. Try closing all other apps from the app switcher and pausing any obvious tasks.

You can also try enabling Low Power Mode, as this temporarily reduces background activity. Swipe down from the top-right corner to open Control Center and tap the battery icon. Sometimes this simpler system state allows the camera to initialize properly when it was stuck before.

Perform a Factory Reset (Last Resort)

Go to Settings > General > Transfer or Reset iPhone and choose Erase All Content and Settings to factory reset the iPhone (back up first).
Click to expand
Go to Settings > General > Transfer or Reset iPhone and choose Erase All Content and Settings to factory reset the iPhone (back up first).

This will erase all content and settings from your iPhone 13, returning it to a like-new state. It's the most definitive way to rule out a complex software issue. Before you do this, it is absolutely critical to ensure you have a recent backup in iCloud or on your computer.

To reset, go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings. Follow the prompts. After the reset is complete, set up your phone as new initially, don't restore from the backup yet. Test the camera immediately. If it works, the problem was in your previous software configuration.

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