Netflix is one of the most popular video streaming services that allows users to watch their favorite movies and TV shows on smartphones, tablets, computers, smart TVs and gaming consoles. You can install Netflix app on your Android smartphone or tablet, enter your username and password and watch your favorite videos anytime and anywhere as long as you have the internet connection. The app works smoothly, but some users reported that sometimes it crashes, the video freezes or the app becomes unresponsive. It’s not a huge problem, and it can be easily solved. We are going to show you how to fix Netflix issues on Android smartphones and tablets.
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How to fix Netflix issues on Android
Whenever you notice that any of the apps you have (including Netflix) is not working properly, you need to make sure the app is up to date. To do that, open the Play Store app on your Android device, tap on My apps & games, find Netflix, and if you see “Update” option, tap on it. Once the update is installed, launch Netflix to see if it works normally.
If the app is unresponsive
If Netflix is unresponsive, you should force stop it. To do that, navigate to Settings > Apps (on some Android devices it is App Manager or Manage apps), go through the applications and tap Netflix. Now tap on “Force close” or “Force stop” (depends on the device).
Clear app cache and data
This usually works, and here is what you need to do: go to Settings > Apps (on some smartphones and tablets it is Manage apps or App Manager), tap on Netflix and then tap Clear cache. You can also clear data but keep in mind this means the information Netflix stored will be deleted (you will have to type your username and password again when you launch the app). However, this should fix the problem and after you do this, Netflix should run smoothly and without any issues.
You can delete Netflix from your device and install it again. Just find the apps icon on the Home screen, type and hold it, and then drag it to a trash bin or “Uninstall” filed. Go to Play Store and download Netflix again. If this doesn’t help, make sure to report the problem.
These solutions are the most effective ones and they worked for the majority of people who had issues with Netflix. We hope the app runs smoothly without any problems now and that you enjoy watching your favorite movies and TV shows again!
Image Source: www.androidcentral.com
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