How To Fix An Android Phone That Won’t Turn On Or Is Stuck On The Logo Screen

 Let us find out why this can happen to your device and what to do if your Android phone won’t

When an Android phone is not turning on, we feel pretty limited with the troubleshooting, and a soft-bricked phone doesn't offer many options for finding a workaround. Let us find out why this happens to your device and what to do if your Android phone won't turn on or is stuck on the logo screen


See also: How to Fix an Android Phone That Won't Connect or Pair With Bluetooth. 

Reasons Why An Android Phone Won’t Turn on or Is Stuck on The Logo Screen

Software Bugs

One of the reasons your Android may be acting up is the many bugs in the software that can cause the problem. An update can resolve bugged software. Manufacturers regularly come up with new versions to ensure that they can fix current issues and concerns. 

Software Manipulation

The Android software can easily be manipulated and customized. When we try these customizations with the idea of making our devices even better, there are times when some things can go wrong.

As a result, the phone won't turn on or ends up stuck in a boot loop where it goes just as far as the logo. Then it stubbornly sits on that screen or turns off only to start again and go as far as the logo and repeat the same thing.

Stuck After An Update

A "stuck-in-the-boot loop" issue may appear when a software update does not finish properly. There are quite a few reasons which may cause the software update to end up causing the phone to go just halfway through and get stuck.


Your phone must have enough battery to ensure that the update is completed. Sometimes your phone ends up freezing while the update is underway, getting stuck in the boot loop.

Most Android devices warn the users that the phone will take time to update, so they should ensure that it's not switched off while updating. When this happens, there is a chance that the update does not finish properly. As a result, the phone gets stuck on the logo.

Malfunctioning Apps

Some third-party apps have malicious codes and viruses, which can damage your device's software and make it act abnormally. To avoid such problems, you must make sure that all apps are downloaded from the Google Store.


You may also read: How To Fix "Unfortunately, Android Keyboard Has Stopped" Error.

Defective Memory Card

If you casually overlooked the memory card, which stores multiple files and apps, you may be making a mistake. The memory card can sometimes be a problem for the device, and your Android phone may get caught in the boot loop because of a bad memory card.


Can You Lose the Data When an Android Phone Gets Stuck in the Boot Loop?

First, you need to understand that it is hard to confirm whether or not your data will be lost. Sometimes, when your phone gets stuck in the boot loop*, you may lose all of your phone's data.

Try connecting it to a computer and see if the computer can read the files on the device before starting any troubleshooting procedures. If the PC can read the data, move everything to your computer before proceeding with any troubleshooting steps.

What to do if your Android phone won’t turn on?

Solution 1: Soft Reset

The first thing to do when you face this problem is to try and do a soft reset which should help you restart the phone without getting stuck on the logo screen. A soft reset varies on different devices. While it usually involves holding down the power button for 8 to 10 seconds, certain phones require holding the Power and the Volume Up button together for 8 to 10 seconds. Depending on the model of your phone, one of these may be successful.

Solution 2: Charge Your Device

There is a possibility that your device powered off because the battery died. Sometimes, the battery indicator may show the battery has 25%, for example, and is almost empty. Switch off your device completely and charge it.

Allow your phone to charge for some time and then power it on. Check if your device can power on completely. If it does, the problem is solved, and you can enjoy using your phone now.

Solution 3: Use a Different Charging Method

If your phone's or tablet's charger is not helping, then try to use a USB cable and connect your device to your computer. If you use a computer to charge the phone, switch to a wall charger to check if it works. If nothing happens, try to charge another device, using the same charger to check if other devices are charging. By doing this, you will figure out if the problem lies within the device or the charger.

Quick Tips

  • Try charging your phone with another charger
  • Try charging your phone via a computer, wall outlet, a lamp or a wireless charging station. 
  • Ensure that the cable is not damaged.
  • Remove any phone case, MagSafe or battery-pack accessories.


Make sure that the charger or the cable isn't damaged. Damaged wires can cause why your phone to not charge, and if your phone's battery is dead, the phone will not switch on.

Solution 4: Try Hitting the Power Button – Again

We know you have already tried using the Power button but try it more than two or three times. After you charge the phone, press the Power button a few times to ensure a problem with powering on the phone. 


If it Powers on, check if the Power button is working correctly. Take the phone to a technician who can check the internal wiring of the phone to see if the Power button is not working correctly.

Solution No.5: Remove the SD Card (If Available ) 

If you are using an SD card, there is a chance that it may have malfunctioned from a virus that may have infected the card, further damaging the files of the device and making it unstable when you try to power on the device. To solve this problem, you must remove the SD card from your device and power it on. Check if removing the SD card helped you to solve the problem for your device.

Solution No.6: Wipe Cache Partition

Wiping the cache partition of your phone allows you to remove the cache files, which may have been corrupted and caused the phone to power off. There is a possibility that the corrupt cache files may not allow your phone to turn on.


These files are temporary and will be created by the phone once again after you wipe out the current batch. To wipe the cache partition, you need to enter the recovery mode by pressing a specific combination of keys. The variety varies from one Android device to another. Here are some examples:

To wipe the cache partition, follow these steps:

  • Connect your phone to a desktop/ laptop with the original type-C cable
  •  Press and hold the Power + Volume Up Buttons
  • When the Android logo appears, release all keys.
  • Use the Volume down button to navigate, then select "Wipe cache partition."

  • Use the Power button to make selections. 
  • When the wipe cache partition process is complete, select Reboot System using the Power button.
  •  Press the Power key to restart the device.

Once your phone reboots, new cache files will be built by your device. If you can go through the entire process successfully and your phone switches on, your problem is fixed. Still, if your Android phone won't turn on or charge even after wiping the cache partition, you must consider resetting the phone to factory settings.


Solution 7: Boot in safe mode

There might be a culprit app causing this issue, and this can be tested by turning the device into safe mode. To do this, follow the instructions below:

    • Ensure your device is Off
    • Press and hold the Power and the Volume Down buttons at the same time, to turn the device on. 
    • Once the Samsung logo appears on the screen, you can let go of the power button. Ensure you keep holding the Volume Down Button
    • Safe Mode will now appear at the bottom left of the screen.

To Exit Safe Mode (3 Ways):

    1. Press and hold the Power button for at least 6 secondsthen tap Restart.
    2. Press and hold the Power + Volume Down buttons for at least 5 seconds
    3. Swipe down from the top of the screen to access the Notification Panel, then tap on "Safe mode is on" To disable and restart.

If the phone booted in this Mode then there is a problem with the third-party apps. Consider deleting all apps or perform a factory reset.

But if you cannot boot the phone in safe mode, see the following method.

Solution 8: Boot in recovery mode & Wipe Cache Partition

Older Models / Versions: 

  • Turn off your phone, press and hold the Power, Volume Up, and Home buttons until your phone vibrates.
  • You will be in the Recover menu of your device.
  • Highlight the 'wipe cache partition option by using the Volume Down key and pressing the Power key to select the option.


  • Press and hold the Power button on your device till you see the Power menu > Tap Power Off
  • Connect your phone to a desktop/ laptop with the original type-C cable
  •  Press and hold the Power + Volume Up Buttons
  • When the Android logo appears, release all keys.
  • Use the Volume down button to navigate, then select "Wipe cache partition."
  • Use the Power button to make selections. 
  • When the wipe cache partition process is complete, select Reboot System using the Power button.
  •  Press the Power key to restart the device.


Solution 9: Reset the Phone to Factory Settings

When none of the above solutions can help you, consider resetting your device to factory settings. When you reset the device to factory settings, you bring it back to its initial state. This wipes all data, and it removes all third-party applications. If any of these were the reason your phone won't turn on, then a reset should be able to fix it.


Since you will not be able to do the reset from the device, make sure that you have transferred all the data to your computer. However, if your computer does not read the device, you can lose all the data on your phone. As we mentioned in the previous solution, you will have to enter the recovery mode by pressing a specific combination of keys.


  • Power off your device by pressing and holding the Power key.
  • Connect your phone to a desktop/ laptop with the original type-C cable
  • Now press and hold the Power and Home(Older devices) or Volume Down Keys.
  • When the Android logo comes up on the screen, release the Power button. Continue pressing and holding the other button until you see the Recovery Menu on your device's screen.
  • Use the Volume down key to highlight the Factory Reset option in the menu.
  • Now with the help of the Power key, confirm your option.

Please wait until the phone completes resetting itself to factory settings. Once the phone completes the process, it will automatically restart. The problem is solved if it continues successfully and reaches the home screen. 

If you have created a backup, you can restore the backup and begin using your device.

If the factory reset fails to power on your device, or if you cannot reset your device, it's time to visit a repair shop. 

How to fix An Android Phone that's stuck on the logo screen 

Some of our readers have been asking us for solutions for boot problems on their Android. It is one of those problems where you get stuck with a smartphone that you can do nothing with because it does not even start. 


This problem is one of the most annoying Android issues, and solving it can get tricky because you will be working on a phone that is not powering up. You do not have access to the System Settings of your device. Let us check the main reasons and solutions for Android boot problems.


When your Android has boot problems, it can be any one of the following:

  • The device does not start at all. It does not charge when you connect the device to a charger, but it is recognized by your computer when you connect it to a computer.
  • The device cannot start, but you can see it charging when connecting it to the charger.
  • It begins to power on only to get stuck on the boot screen. It may get stuck on the login screen or power off automatically after reaching a certain point.
  • When you see an error message on the boot screen and the device does not startup.

Some users enjoy increasing the abilities of their Android devices by using a custom ROM or by tinkering with the system files. When your device shows boot errors, the system files are unstable because they are corrupt.

This article does not include solutions for custom ROMs because too many things can go wrong in custom ROMs, so our report focuses on issues faced by non-rooted devices.

What to do if my Android Can Be "Recognized" by My Computer but Does Not Power On?

When your Android does not power on, but when you connect it to your computer, your system can recognize it, then you can try to reinstate the Android operating system. It may have gone corrupt for some reason, and it powered off because you were trying to tweak the system software or you tried to change something in the custom ROM. Google provides firmware images that can easily be installed on your computer and read on your phone.


Do this if you understand firmware and installation of software on the phone through the computer. If any of this is too difficult for you, leave it to a professional.


See also: How to Fix an Android That Won't Connect to a Wi-Fi Network.



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