How To Fix The "Not Registered On Network" Error On Android Phones

There are several reasons that your Samsung Galaxy device might give you a "Not registered on network" error. 

There are several reasons why your Samsung Galaxy device might give you a "Not registered on network" error. It could be because your device entered airplane mode and failed to connect with the cellular tower.

It could also be because your SIM card is incorrectly inserted or there is a hardware issue with the device.

Whatever the reason, this guide will help you fix the error and get back on the network in no time. All the issues with the "not registered on a network" error will be gone.

If your phone shows the "No Service" Error,  Read: Why does my phone says no service? If it shows the "No Sim Card" Error, Read No SIM card error on Android. 

If it shows the "Mobile Network not Available" Error, Read Mobile Network not Available error on Android.

The Reason Why You Are Receiving The "Not Registered on Network" Error

If you notice the "not registered on network" error on your Samsung Galaxy or Android phone, it may be because the software is not updated, and your phone is running the earlier version of this software. "Not Registered On Network" error is a standard Android problem that occurs on T-MobileVodafoneAT&TAirtel, and Rogers even after rooting your device.

Also, when your phone is locked to a carrier, it may display such an error. Unlocking your phone might help.

 

How To Fix The "Not Registered On Network" Error on Your Android Phone

Basic Troubleshoots

  • Ensure you have an active and valid mobile data plan with your current carrier and your reception is strong.
  • Ensure that the Airplane mode is OFF. Sometimes, we accidentally enable this feature. Open Settings > Connections > Airplane mode. Toggle the switch button.
  • Reinsert your SIM card, check for damages and make sure it is inserted correctly. If you have another phone around, place your SIM card in it and try to make a phone call.
  • Restart your phone. 

Quick Check

Perhaps you accidentally enabled the Airplane mode on your phone, disabled Mobile data, etc. Therefore, before we go further, do these quick troubleshoots.

  1.  Make sure the Airplane mode is disabled. You can also toggle the Airplane mode on and off
  2.  Toggle Mobile Data

 

Method 1 - Software Update

Make sure you are connected to a Wi-Fi network.

Software Update on newer devices

From your home screen, select :

  • Settings
  • Navigate to System updates
  • Check for system updates 

Software Update on older devices

  • Navigate to Settings
  • Scroll down to the extreme bottom
  • Select Software Update
  • Please wait for it to reboot and complete the update
  • Finished!

If your device finds a new update, tap Download now. When it is finished downloading, a new screen will appear alerting you that the software version is ready to be installed.

If the method above didn't work for you, I recommend reading Restore Galaxy Null IMEI # and Fix Not Registered on Network.

Method 2  - Rebooting and Reinserting 

If this method does not work at first, try doing it again. Follow these steps: 

  • Turn off your phone by holding the Power Button and the Home (Or Volume Down Button)  in conjunction.
  • While the phone is off, wait for 2 minutes.
  • After 2 minutes, remove the battery (Only if your phone battery can be removed) and the SIM card from the phone.
  • Press the Power button and the home  (Or Volume Down) button together ten consecutive times.
  • Afterward, hold the power and home (Or Volume Down) keys for 1-3 minutes.
  • Next, insert your SIM card and the battery (Only if your phone battery can be removed)
  • Turn on your phone.
  • While your phone is on, remove your SIM card and then reinsert it. Repeat this five times. (On some android phones, you need to remove the battery before taking out the sim card. If this is this issue, please skip this step)
  • A message will appear saying that you need to "Restart your Phone"- click it.
  • Finally, your Android phone should boot up with no errors.

Method 3 - The SIM Card

If the methods above didn't work, then the problem lies with your SIM Card.

First, try to reinsert the card. Open the SIM tray, take the SIM card and check it out. Make sure it is not damaged. If it is, contact your carrier for a replacement.

Method 4: Access Service Mode

This method requires you to open the dialer first, after which the below steps are to be followed.

  • Enter the code *#*#4636#*#* in the dialer
  • Enter Service mode
  • Click on the top option – Device information or Phone information.
  • Next, tap on the Run Ping test.
  • The radio option will be visible at the bottom of this screen.
  • Check if it is off or on. Please press the button next to it to turn on the radio.
  • You will be prompted to reboot the device.
  • Click reboot, and your phone will start rebooting. Once completed, check if the problem is gone.

Method 5: Fix Corrupt ESN

  • Turn your device on and go to the dialer to enter the code (*#06#), which shows up the IMEI number of the device. If it shows 'Null,' the IMEI number is corrupt.
  • Dial (*#197328640#) or (*#*#197328640#*#*) from the phone dialer. Users are required to select the option 'Common.'
  • Next, select option #1, Field Test Mode (FTM). It should be OFF.' This process will restore the IMEI number.
  • Return to the key input and select option 2, which will turn off FTM.
  • Now, remove the SIM card from the device and wait for 2 minutes to re-insert the SIM card.
  • Turn on the device and type (*#197328640#) again from the phone dial.
  • Next, go to and select Debug screen > phone control > Nas control > RRC > RRC revision .
  • Select Option 5
  • Restart your phone 

 

Method 6 -  Update APN Settings

Update your APN Settings. Under Wireless and Networks or Connection

  • Navigate to Settings
  • Tap Connections
  • Tap Mobile Networks
  • Select Access Point Names
  • Tap More (3 dots)
  • Tap Reset to Default
  • Then enter new APN Settings

View the Updated APN Settings For AT&T, Verizon, T-Mobile, Sprint ( +4 More)

If you are using T-Mobile, enter the following:

  • Name: T-Mobile
  • APN: Fast.t-mobile.com (for LTE devices) or epc.tmobile.com (for non-LTE devices)
  • Proxy: <Not set>
  • Port: <Not set>
  • Username: <Not set>
  • Password: <Not set>
  • Server: <Not set>
  • MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
  • MMS proxy: <Not set>
  • MMS port: <Not set>
  • MMS protocol: WAP 2.0
  • MCC: 310
  • MNC: 260
  • Authentication Type: <Not set>
  • APN Type: default,supl,mms OR Internet+MMS
  • Default Android provides a text field to enter: default,supl,mms.
  • Samsung provides an Internet+MMS radio button to select.
  • APN Protocol: IPv4/IPv6
  • APN roaming protocol: IPv4/IPv6 or IPv4 only when roaming internationally
  • Turn APN on/off: Grayed out unless there are multiple APNs
  • Bearer: Unspecified

If you are using AT&T, enter the following:

  • Name: NXTGENPHONE
  • APN: NXTGENPHONE
  • Proxy: not set
  • Port: not set
  • Username: not set
  • Password: not set
  • Server: not set
  • MMSC: http://mmsc.mobile.att.net
  • MMS proxy: proxy.mobile.att.net
  • MMS port: 80
  • MCC: 310
  • MNC: 410
  • Authentication type: None
  • APN type: default,mms,supl,hipri
  • APN Protocol: IPv4/IPv6
  • Bearer: Unspecified

OR

  • Name: AT&TAPN: wap.cingular
    Proxy: <leave in=”” blank=””>
    Port: <leave in=”” blank=””>
    Username: wap@cingulargprs. com
    Password: cingular1
    Server: <leave in=”” blank=””>
    MMSC: http://mmsc.cingular. com
    MMS proxy: wireless.cingular. com
    MMS port: 80
    MCC: 310
    MNC: 410
    Authentication type: <leave in=”” blank=””>
    APN type: default,supl,mms OR Internet
    APN Protocol: Leave it on the Default one

If you are using Verizon, enter the following:

  • Name : Verizon
  • APN : vzwinternet (0r) internet
  • Proxy : <Not set>
  • Port : <Not set>
  • Username : <Not set>
  • Password : <Not set>
  • Server : <Not set>
  • MMSC : http://mms.vtext.com/servlets/mms
  • MMS Proxy : <Not set>
  • MMS Port : 80
  • MCC : 310
  • MNC : 012
  • Authentication Type : <Not set>
  • APN type : default,supl,mms (or – for some phones) Interne + mms
  • APN protocol: Ipv4
  • APN roaming protocol: Ipv4
  • Enable/disable APN: APN Enabled
  • Bearer: Unspecified
  • MVNO type : None
  • MVNO Value : <Not set>
  •  

Verizon APN Settings on iPhone

  •  
  • Cellular Data
  • APN: vzwinternet
  • Username: <Leave in Blank>
  • Password: <Leave in Blank>
  • LTE Setup(Optional):
  • APN: <Leave in Blank>
  • Username: <Leave in Blank>
  • Password: <Leave in Blank>
  • MMS:
  • APN: vzwinternet
  • Username: <Leave in Blank>
  • Password: <Leave in Blank>
  • MMSC: http://mms.vtext.com/servlets/mms
  • MMS Proxy: <Leave in Blank>
  • MMS Message Size: 1048576
  • MMS UA Prof URL: <Leave in Blank>

 

Method 7 - Select Network Operator 

Go to Settings on your phone,

  • Go to Wireless & Networks Or Connections
  • Select Mobile Networks 
  • Select Network Operators 
  • Tap on Search Now
  • Then, Select your network.

 

Method 8 - Reset Network Settings

Sometimes just a simple network reset can fix the issue. From your phone home screen, select settings :

  • Tap General Management 
  • Select Reset 
  • Tap Reset Settings
  • Select Reset network settings

What happens when you reset your network?

When you reset network settings, a number of features are restored to default. These include Wi-Fi®, mobile data and Bluetooth®

  1. Turns on Wi-Fi®.
  2. Clears mobile data limits.
  3. Deletes all Wi-Fi® SSIDs.
  4. Sets preferred mobile network type to the best available.
  5. Disconnects all tethered interfaces.
  6. Turns on mobile data.
  7. Turns off data roaming.
  8. Removes all app data restrictions.
  9. Sets network selection mode to automatic.
  10. Turns off Airplane mode.
  11. Turns off Bluetooth®.
  12. Turns off mobile hotspot.
  13. Forgets paired devices.
  14. Turns off VPN.
  15. Allows background data sync.

 

Method 9 - Mobile Network Not Available

Not registered on the network may also occur because the SIM card was not placed correctly, which may cause the "mobile network not available" and "error searching for network" errors. The solution below is for older Samsung models with a removable battery

  • Go to Mobile network settings from Settings.
  • When you are in mobile settings, hold the power button and home button together until your device turns off.
  • While your Galaxy is off, gently remove the battery.
  • Press the home button and power button together for 10 seconds.
  • Then, press and hold the power and home buttons for 1-2 mins – this will drain all static charges.
  • Insert your battery now.
  • Boot up your Samsung galaxy with the SIM Card.
  • Do not attach the back cover yet.
  • While your phone is on, remove then insert the SIM card three times. (On some android phones, you need to remove the battery before taking out the sim card. If this is this issue, please skip this step)
  • You will be prompted to restart your phone.
  • Restart your phone, and you will no longer see an error while searching for a network.

NB: If you hit the update from settings, and it says "NO FIRMWARE FOUND," you have to update via Kies on your computer.

 

Method 10 - Other workarounds worth trying 

  • Toggle Wifi and Airplane Mode -> Turn off Wi-Fi & Airplane for 40 seconds and turn it on back.
  • Try a different SIM Card.
  • Change to a different Network Mode - > Navigate to Settings > Connections > Mobile Networks  > Select Network Modes > Choose Your Preffered Network Mode ( Toggle between these - > 3G, 3G/2G or 4G/3G/2G)
  • Contact your mobile carrier -> Let them be aware of the issue, in most cases, they will send you a new APN or perform an action on their path (Remotely)
  • Perform a Factory Reset.

 

Other Solutions and Methods

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