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How to Fix “Unfortunately, Android Keyboard Has Stopped”

So you take your Android device out to send a quick message to your friends that you will be late for the lunch you had planned with them and suddenly your keyboard bails out on you. No matter how much you try it does not seem to be working. You love your Android for all the hasty messages that you can send through it whenever you want, and now you see the message “Unfortunately, Android keyboard has stopped”.

Undoubtedly, you want to fix the problem quickly. If you are looking for solutions to fix “Unfortunately, Android keyboard has stopped”, read on. The solutions should work on most Android devices including Samsung, HTC, Sony Xperia, Motorola, LG, and other Android devices.

See also: How to fix apps freezing and crashing on android

Solutions for “Unfortunately, Android keyboard has stopped”


Solution 1: Restart the keyboard

Restarting the keyboard can be very effective in solving the problem. A number of readers found this to be helpful. While some reported that the problem returned later, others found the problem to be a one-time issue which was solved when the keyboard was restarted.

  • Go to the Settings menu of the device
  • Scroll down to the Apps section and Tap on Application Manager
  • Swipe to go to the “All” tab
  • Now look for the app Android Keyboard and tap on it
  • Now tap on Force Stop to stop the keyboard

Exit out of the Settings menu and go back to using the keyboard and check if it works. If you happen to use a third-party keyboard or if the device manufacturer has installed its own keyboard then you should look for the keyboard that is in use. Like Samsung, users will find that they use the Samsung keyboard so you must look for the Samsung keyboard under apps.


Solution 2: Restart the Device

If the problem is not fixed then there may be an error in the app which can be fixed with the help of a reboot. A device reboot can solve basic app problems and can fix simple glitches in the device. Restart the device and check if the keyboard works. Many readers have found this to be a permanent solution for the problem, but for those who see the problem coming back, try the other solutions.


Solution 3: Clear Cache and Data for Keyboard

Clearing the cache and data of an application allows you to clear files that can be possibly corrupted or may be creating problems because of bugs. While deleting the cache files does not delete any important information, you will lose your personal settings when you delete the data files from any app. If you had made specific changes to the keyboard, you will lose those settings. You will have to go back into the keyboard settings and make the changes once again.

  • Go to the Settings menu of your device
  • Tap on Application Manager which is under the apps section
  • Swipe to the tab which includes “All” apps
  • Now look for the keyboard app. It can be Android Keyboard or the keyboard that you are using if you have installed a third-party keyboard or if you have the manufacturer’s skin on top of the stock Android.
  • Tap on the keyboard app
  • Tap on Clear Cache
  • Now tap on Clear Data
  • Tap on OK to confirm

Once the cache and data files have been deleted, restart your device and check if the keyboard is working.


Solution 4: Clear Cache and Data Files for Dictionary App

The dictionary app is closely linked with the keyboard app. If for any reason you get the “unfortunately keyboard has stopped” error, there is a chance that it may be because of corrupt files in the dictionary app. Deleting these files can be helpful in solving the problem.

  • Go to the Settings menu of your device
  • Tap on Applications Manager
  • Swipe to go to the “All” tab
  • Scroll and look for the Dictionary app and tap on it
  • Tap on Clear Cache
  • Tap on Clear Data
  • Tap on OK to confirm

Once the cache and data files have been deleted, check if the problem has been fixed.


Solution 5: Update Google Keyboard (or any other keyboard you are using)

One of our readers pointed out that the problem can be fixed by updating the Google keyboard. If you are using some other keyboard, update it. To update the keyboard, open the Play Store, tap on three horizontal lines and then tap on My apps & games. If there is an update for the keyboard, tap Update.


Solution 6: Reset the Keyboard Settings

Certain devices like Samsung devices use the Samsung keyboard. You will have the ability to reset the keyboard settings which may help in solving the problem. If you are a Samsung user, follow these steps to reset the settings:

  • Go to the Settings menu of your device
  • Look under System for Language and Input and tap on it
  • Tap on Samsung Keyboard
  • Now scroll down and tap on Reset Settings

Once the keyboard settings have been reset, check if the problem has been solved.


Solution 7: Use a Third-Party App

For those who can let go of the keyboard app they are using, choose a third-party app for the default keyboard, and use it instead. It will not solve the problem you are having with your keyboard but it will give you the ability to use a keyboard. Check the Play Store for a keyboard that is suitable for you. Once you have installed the keyboard, you will be asked if you want it to be set as default. Choose the newly installed keyboard as a default.


Solution 8: Update the Device Software

The software of your device plays an important role in keeping all the apps running smoothly. If you have delayed a software update for a long time, then you must install the updates. Updates make sure that all known bugs and errors are fixed with the update.

  • Go to the Settings menu of your device
  • Tap on About Device
  • Tap on Software Update or System update
  • The device will try to check for new updates.

If your device is updated then you will get a confirmation that your device is using the latest software. However, if updates are available then you must install the latest updates and then check if the problem has been solved once your phone restarts after the update.


Solution 9: Install Updates for Google Keyboard

As suggested by one of our readers, you can try fixing this issue by installing updates for the Google keyboard. For that, navigate to the play store on your android phone and look for the updates.


Solution 10: Restart in Safe Mode

If the problem continues to persist then we must try troubleshooting steps that are comparatively more complex. In this step, by restarting your device in safe mode, we can establish whether a problem has occurred because of one of the third-party apps. This will mean that your stock Android keyboard is the one that will be working in the Safe Mode.

  • Press and hold the Power button so that the Power menu can come up on the screen
  • Now press the Power option on the menu and continue to press it till you see a pop-up box asking you if you want to restart in Safe mode
  • Tap on OK and confirm

Once the device restarts in Safe mode you will see the words Safe Mode written on the screen to confirm. Now check if the keyboard works in the Safe mode.

If it does work then one of the third-party apps that you are using may be the culprit. To identify the app which may be causing the problem, you must first figure, then try to disable the apps that you had recently installed. Disable the apps one by one and find out if the keyboard starts working after disabling a particular app. Once you know which app caused the problem, uninstall it.

If you happen to be using a third party keyboard that does not work then you must uninstall that keyboard and try using the stock Android keyboard or you can try installing a different third party keyboard from the Play Store.


Solution 11: Reset to Factory Settings

If your keyboard still does not work then you must consider resetting the device to factory settings. By doing so, you will be able to bring the device’s software back to its initial state when it was taken out of the box. It will wipe all data from your device and you will also lose all third-party apps that you had installed on the device. Make sure you back up all data so that you do not lose important data once you have reset the device.

  • Go to the Settings menu of your device
  • Tap on Backup and Reset
  • Check the box which allows you to back-up your Google Account
  • Tap on Reset Factory Settings
  • Tap Reset Phone

Once the device has been reset to factory settings then you can try and check if the problem has been solved. You can then restore the data and continue to use the device as usual.

The solutions for “Unfortunately, Android keyboard has stopped” will work on most Android devices.


How To Fix “Unfortunately, Samsung keyboard has stopped working”

If you are using one of the devices from the Samsung Galaxy S series or Samsung Galaxy Note series, you may see the following message “Unfortunately, Samsung keyboard has stopped working”. As we pointed out already, the above-mentioned solutions are effective on all Android devices, and Samsung is no exception.

To fix “Unfortunately, Samsung keyboard has stopped working”, try the following:

  • Restart the keyboard.
  • Restart your Samsung device.
  • Clear cache of the keyboard app you are using, and if that does not fix the problem clear the app’s data.
  • Clear the cache and data of the Dictionary app.
  • Reset the keyboard settings. Go to Settings > Language and Input > Samsung Keyboard > Reset Settings.
  • Update the software on your device.
  • Some users fixed the problem by disabling Dictionary Provider. To do this, go to Settings > Application Manager > All Tab, find Dictionary Provider among the apps, tap on it, and click on Disable.
  • Perform a factory data reset.

One of these solutions will work, and you will get rid of the error with ease.



You may also read: How to fix Android phone or tablet that won’t turn on

  1. My keyboard stopped and I have followed all the step even that of restarting in a safe mode but the keyboard still does not behave. what should i do beyond that step?

  2. Thank you so much your instructions, fixed my problem with my keyboard . i forced stopped my Samsung Keyboard like you said in the apps, and i cleared the cache and data. restarted and now it showed back up works just like it did before. Bless you it so frustrated me. btw i’m using the Samsung SM J320VPP . Thanks again

    July 12, 2020

  3. excellent solution and well-written article. This solved the problem perfectly for me the only step that I had to follow through with was down to the dictionary step.

  4. I have got a Onn tablet and the screen is like it is completely mirrored and I can not find any way to fix it. We have been trying to find out how to get it back to the right but it is hard to do since it is all opposite???

  5. I own a j3 samsung. I am unable to use my keyboard. I restarted my phone many times but the keyboard is not appearing. My phone has a password on it which means i can not use it until i type the password. Do you have any solutions by which i can type in my password and access my phone.

    1. I just have the same problem as yours . Did you fix the problem ? can you help me to fix it also in my phone ?

  6. Muchas gracias probé varias alternativas, pero la que me solucionó el problema fue borrar el caché y luego borrar datos. La solución número 3

  7. What if someone factory reset the phone and the unfortunately ur keyboard has stopped thing pops up on the connect to wifi part

  8. i have a text password and when my phone died i had to put the password but the keyboard does not pop up for me to put the password so I am unable to do anything


  10. Awesome post!!! I have Lenovo Yoga Pad which is android and uodating the gboard fixed all my problems. THANK YOU!!! 💜💜💜

  11. Merci de cette description détaillée des différentes étapes pour résoudre ce problème.
    Cela m’a été très utile. 🙂

  12. Hola, a mí me apareció : el teclado gboard ha dejado de funcionar. De las soluciones que habéis sugerido, me ha funcionado la de actualizar el teclado desde el Play Atore. Gracias por vuestra ayuda.

  13. Hello, I have a P9000 MAX. I charged and rebooted this morning and it was asking for my password, however, when I went to input the password, the keyboard would not show up. I restarted it however nothing happened. The keyboard won’t show up at all. The power-off button also doesn’t work as it requires the password and, as said the keyboard will not appear. I know the password, the keyboard just won’t appear. Please help.

  14. You are awesome! I tried a lot of the suggestions and the one that worked was going to Play Store and updating the app. Thank you!

  15. Thanks so much. You provided the info that helped me get my keyboard back in working order!
    This site, plus several of your sites, contains miraculous tidbits I’d never known before.
    Your sites, however, do freeze and snap much more than other sites.
    Each time I tried to start typing this post, I got moved somewhere else.
    I had to type this in Messsging, and copy- paste here.
    But I CAN type it, thanks to your advice! 🙂
    – Steph
    p.s. clearing the keyboard’s cache, of my 2015 LG Kitkat Droid 4.4, is what did the trick.
    Thanks again

  16. I had to download a new keyboard, Samsung Galaxy J7, there was no fix, I lost a lot of pictures and data trying to fix it. None of that helped. I’ve had more problems with this phone in the 3 months I’ve owned it than I’ve ever had with any piece of technology. By the way, when your phone is your only computer and suddenly have no keyboard you have to get creative. By clicking on apps and then selecting “similar apps” that weren’t very similar, I finally got a keyboard app to show up. I couldn’t even search in the play store! I’ll never purchase another Samsung product, utterly ridiculous the problems that continue to plague this phone.

  17. Merci pour les astuces, la 3e a fonctionné pour ma part.
    J’étais bloqué dés le déverrouillage de mon téléphone afin d’accéder à l’écran de veille, mais en tapant vite plusieurs fois (pour chaque caractère de mon passe) entre 2 messages d’erreurs, j’ai finalement réussi à faire mon code (très chiant je l’avoue).
    Ensuite, plus qu’à aller effacer les données de l’application et le tour était joué !!!

  18. I’m stucked on my home screen my device has pin am unable to unlock or clear cache. Please how do I unlock it so as to clear the cache

    1. En fait j’avais le même blocage et j’ai pu m’en sortir en reliant un clavier physique en azerty avec pavé numerique. Bien taper les chiffres dans le pavé numérique.
      Une fois dedans j’ai desactiver puis retechargé gboard et maintenant c’est bon.

    2. En fait j’avais le même blocage et j’ai pu m’en sortir en reliant un clavier physique en azerty avec pavé numérique. Bien taper les chiffres dans le pavé numérique.
      Une fois dedans j’ai desactiver puis retelechargé gboard et maintenant c’est bon.

  19. I’m unable to do anything including going to settings.
    The error is not going away when I click ok. It’s in the way of getting to my settings. I’ve tried everything to get it to go away including taking the battery out. Taking the SIM card out. Pushing all buttons in different series.

  20. Thank you, thank you, thank you.
    This was driving me daft!
    Tip number one sorted it out!

    Thanks again.

  21. I am stuck in my home screen for my password..I got the message that says unfortunately Samsung keyboard has stopped..Samsung galaxy j2

  22. Please I need help I want to open my password bt I keep on receiving messages that tell me unfortunately my Samsung keyboard has stopped..I can’t have access to any phone is Samsung galaxy j2

  23. When I tried to type my password on my Samsung Galaxy J7, the keyboard would not come up. I went onto the camera (because it does not require a password) and the same message “Unfortunately, Samsung keyboard has stopped” comes up. I have tried powering it off and then back on and I have tried resetting it, but the same thing happens.

  24. My Alcatel android keyboard is working,. I can’t access my password in order to get into my phone. How can I fix it

  25. Thank you for the info. I was able to fix my 3 year old’s tablet before he could even have a melt down about it! You made this mom a hero this morning!!! Thanks!

  26. What happens if you cannot even unlock your phone to perform all these settings because your keyboard is not working .?
    Please help.

  27. Thanks but in my case it cannot work as I have done the reset due to come other issues and now this error “Unfortunately, google keyboard has stopped” coming again and again and not allowing anything to work

  28. Thanks much…i went into panic mode when i saw the error message but thanks to you now I’m typing again as you clearly see 🙂 I cleared data and cache for my android keyboard and that worked!!

  29. My daughter’s phone has this message but cannot access the settings/ applications to try suggested fixes without being able to access the keyboard to input password

  30. Thank you so much! Solution #8 worked for me. Thanks for putting this together for people who are not technologically inclined….like myself.

  31. Thank you thank you thank you! It was the dictionary app… iForce stopped it… Disabled it … enabled it and now my keyboard works again!

  32. what do I do if I need the keyboard to get into my phone ?? I cant even get in because you need the keyboard for my password so what now ?

    1. Try to restart your device. If the keyboard works fine after restarting your phone, then try the solutions one by one.

      1. What if it doesn’t work after restarting and you still cannot login? You basically can’t get into settings etc. For some reason REBOOT does not come up as an option when restarting on my MOTO G 1st generation. Any idea. Thanks.

  33. Did all of this but didn’t work. Only thing that worked was downloading a new keyboard and switching to it as my default keyboard in settings

  34. thanks to TECHNOBEZZ team, my problem is solved when I tried one of the solutions given in your website .

  35. Am I the only one having the true problem of “Unfortunately, Samsung Keyboard has stopped working”?
    I need the keyboard to work in order to put in my password to unlock the phone. I can’t get anywhere to try any of the suggestions BECAUSE IF I DON’T HAVE A KEYBPARD TO PUT IN MY PASSWORD, I HAVE NOT GAINED ENTRANCE TO ANY APPS OR SETTINGS.

      1. Tried this on my J5, it still doesn’t work. The only two options it gives are to install a custom OS (Volume Up button) or to restart the phone (Volume Down). There is no option for Factory Reset. :/

  36. I tried to use your solutions, but for some reason, I can’t find neither the Android Keyboard nor Samsung Keyboard when I search for apps. My phone type is A7 2016, if that helps.

    1. i couldnt find mine either. i found it here. Go to Settings > Language and Input > Samsung Keyboard > Reset Settings. this worked for me

  37. Thank you, I went to play store, sort the application based on last used, I found Gboard, click on it, and then uninstall the updates, violaaaa.. it works.. thank you

  38. Thank you for the info. I don’t understand why this happened or why, and now the keyboard looks different. It works fine though. I had to do the dictionary thing. Anyhow, thank you!

  39. I Stopped Pinterest app after clearing its cache. Coz it was pinterest that had started giving me problems. Then I cleared cache and data of dictionary app and samsung keyboard app. It worked!

  40. None of these things worked for me… I don’t want to reset my phone! 🙁 This problem only happens when I try to use the emoji button when I’m texting… It’s so dumb!!

  41. Thank you!! Thank you!! This article helped me fix my tablet (Galaxy Tab E lite) in a matter of minutes.

  42. This is how y’all going to fix the problem go to: settings > applications>application manager > in the top on your right hand side hit *more* >show sistem apps… you have to pay attention to each one and look for: Samsung keyboard>storage >clear cache. Go back and press force to stop . Go back tooth apps and look now for : user dictionary >storage >clear cache. Go back and press force to stop.

    And that’s it your problem is going to be fixed for ever y’all welcomed have a good day and God bless y’all.

    1. The problem that I’m having is that I’m unable to unlock my phone, due to the keyboard not responding. I can’t type in my password, therefore I’m unable to go to Google Play, or Settings, etc. :/

      1. Are you suggesting that I use my laptop to install another keyboard via Google Play, even though it’s my Droid Turbo 2 which is having the problem with Google Keyboard not working? I’m confused.

        1. You can download apps to your phone from your computer. When you press the download app button on the google play website on your computer, you will be asked which mobile device you want it on.

  43. Unfortunately, I am unable to even unlock my Droid Turbo 2 due to Google’s keyboard not responding. Do you have any other suggestions? I have been told by Verizon that the phone can’t be reset to factory settings (they apparently tried, with no luck)…it just keeps looping back to the main screen…and that even though I’ve only had the phone for a year and 2 weeks, I’m going to need to purchase a new phone as well as continuing to pay this one off. I’m not happy, to say the least.

  44. You left out an important step go to play store and install updates for Google keyboard this worked for me after trying unsuccessfully some of your fixes

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