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How To Fix Black Screen Problem On Samsung Galaxy Note 3

Though the black screen problem on Samsung Galaxy Note 3 is not a common issue, but few owners of this phone reported that they were facing trouble with it. Some users said that they found a solution after plugging the charger in while some others said that they had to run few restarts to fix the black screen problem on Samsung Galaxy Note 3. Here we have narrowed down some solutions of the problem, and you can follow them in order to fix the same.

See Also: How To Fix Random Restarting Problem On Samsung Galaxy Note 3

Possible causes of black screen problem on Samsung Galaxy Note 3

Black screen Problem On Samsung Galaxy Note 3
Black screen Problem On Samsung Galaxy Note 3

 

Whatever is the cause of this issue, read here the fixes and try them out to get rid of the annoying issue.

 

Steps to fix the issue black screen problem on Samsung Galaxy  Note 3

Step 1

Try to turn on your Galaxy Note 3. If it was a simple device problem or glitch which caused the phone to shut down, then it should turn on. If you can turn on your phone successfully, then observe if the problem occurs again.

If you see no major changes, then performing aWipe Cache PartitionSolution will solve the issue. To do so,

  • First, turn off your Galaxy Note 3 completely.
  • Next press and hold the Volume up, power and home button altogether.
  • As you see Galaxy Note 3 logo on the screen, release the power key but continue holding the other two keys.
  • After few seconds, Android System recovery screen will appear and then release all the keys.
  • It will display various options. Use Volume down button for navigation and power key to select.
  • Navigate to and select the option ‘wipe cache partition’.
  • Next, go for ‘reboot system now’ and your system will be restarted.

 

Step 2

If your Galaxy Note 3 refuses to turn on, then conduct a soft reset. Take out the battery from the phone. Keep the battery out for at least a minute and at the same time press the Power button and hold it for 30 seconds. Now put the battery in and try to turn on your Galaxy Note 3. If successful, then it was a temporary device problem or glitch. Observe closely if the problem occurs again.

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www.youtube.com

 

Step 3

The black screen problem on Samsung Galaxy Note 3 may happen if your phone drains completely and turns off. So, plug in the charger and try to turn on the phone after 5 minutes. If it turns on, then the problem is solved. But if the phone does not turn on after 5 minutes, and if you do not see any charging icon, then there is a possibility that either the charger or the battery has a problem. Try with a different battery and charger.

Read this full guide on how to perform a full battery calibration and fix battery draining problem on the Note 3

Step 4

If you think that a rough app is the main culprit, then boot your phone into safe mode to figure it out. In safe mode, all the third party apps will be disabled and in this state the phone should run without any issue. If you cannot boot your phone to safe mode or if the black screen problem on Samsung Galaxy Note 3 occurs in safe mode also, then it is a hardware issue.

So, in that case, you need to take the device to the technician for repairing.

You may also readHow To Fix Galaxy Note 3 Not Turning On Issue which may led to black screen error 

17 comments
  1. my phone is samsung galaxy note 3 but wheni open my phone I hold my power button and show logo then come the blue light in upper corner then it vibrate 2 times and off the phone then it logo show automatically then again and again happend this..pls give me any solution

  2. while listening to video songs slowly slowly screen became black from bottom to top and completely back now. I am able to charge the phone, able to receive calls blank, able to listen incoming sms. What could be the issue. I tried by pressing power button by 1, 2 and 3 mins but still the issue is not resolved. Also tired by pressing up volume, power button and home button but still the screen is completely blank. Please advise.

  3. My note 3 could not open, I press 3buttons and the icon Android appeared with words downloading. Do not take off targets. But 6hours later,still downloading. How can I do?

  4. my note 3 phone screen is black i don’t know if it is corrupted or not only turn on the light indicating the charger and back space for light, what should i do to solve my phone

  5. I also have screen blank issue, on 30th, I was charging n noticed that d device was hot n hanged, later d screen started getting darken till d whole screen blanked.

    1. Try the above-mentioned steps one by one and see if the problem is solved. But if still the screen is black, then I suspect it could be a hardware issue. In such a case, visit a repairing shop.

      1. my note 3 phone screen is black i don’t know if it is corrupted or not only turn on the light indicating the charger and back space for light, what should i do to solve my phone

  6. I left my Galaxy Note3 facedown on the bed while charging and the screen went black but the phone turns on. What should I do?

    1. Seems it’s a hardware issue and in such case, you will have to contact the customer care service or a technician to get it fixed.

  7. My note 3 whenever i unlock the phone, it maybe have some glitch. The screen will have black coloured fading lines coming out. Sometimes its just total black screen. What to do?

  8. Since the phone dropped seems this is a hardware issue caused by a damaged display. However, before taking the phone to a technician you can try the following steps and see if the problem is fixed:
    1. Remove the battery from your phone and reinsert it again. Now connect it to a wall charger and turn it on. Then check if the problem is still there.
    2. Take a toothbrush and some rubbing alcohol. Rub the LCD connection pins on the motherboard with the alcohol gently. Also scrub the cables that are coming from the screen and check if the problem persists.

    1. today, this happened to me , and right now I’m too much worried. what did u do when this happened? please help.

  9. Bought a new phone from Carrefour in Doha. Plugged the phone in and set it up. The screen went black and that was that. Took the phone back to Carrefour after 2 hours and was told that it was not Carrefour’s fault and that I had to the phone to the Samsung service center.

    The Samsung service center has a ticketing system that can have you waiting up to 2 hours for a service representative to see you. There is only one Samsung service center in Qatar.

    My advice. Find a reliable alternative to Samsung and buy it.

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