"Set up my new Consumer Cellular phone but the data won't work and I can't call support without service. What APN do I need?"
Consumer Cellular has two underlying networks: AT&T and T-Mobile. Each one has its own APN value, and getting the wrong one means data will not connect even when the SIM is fully activated. The good news is that the values are short and well-documented; the question is figuring out which network your line is on.
Here is the verified setup for both, plus how to identify your underlying network before configuring.
What You Need to Know
- Consumer Cellular runs on both AT&T and T-Mobile networks. Which one your line uses depends on the SIM Consumer Cellular issued at activation.
- The AT&T-network APN is ccdata (Consumer Cellular's preferred current value) with att.mvno as a documented alternative for phones the new APN does not register. The T-Mobile-network APN is fast.t-mobile.com. The AT&T and T-Mobile values are not interchangeable; using the wrong network's APN means no data.
- iPhones running iOS 15 or later auto-configure Consumer Cellular through Apple's carrier-bundles system on both networks. Manual editing is rarely required.
- If you cannot tell which network your SIM is on, look at the carrier indicator in the status bar, check the activation email, or call Consumer Cellular support. They have the underlying network on file for every line.
How to Open APN Settings
Determine your network first. If you have full bars but no data, the most likely cause is the wrong APN, not a coverage issue. Try the APN that matches your underlying network from the lists below.
Android
- 1.Open Settings
- 2.Tap Network & Internet or Connections
- 3.Tap Mobile Networks, Cellular Networks, or SIMs
- 4.If you see SIMs, tap your Consumer Cellular SIM twice to reach its APN settings
- 5.Tap Access Point Names
- 6.Tap the three-dot menu, then New APN
- 7.Enter the values from the matching list below (AT&T or T-Mobile)
- 8.Tap Save, then select the new APN to activate it
- 9.Restart the phone
iPhone and iPad
- 1.Open Settings
- 2.Tap Cellular or Mobile Service
- 3.Tap Cellular Data Network or Mobile Data Network
- 4.Enter iPhone values from the matching list below (rarely needed)
- 5.If the menu is missing, run Reset Network Settings and let the carrier profile reinstall
Consumer Cellular AT&T Network APN Values
Consumer Cellular publishes two APNs for the AT&T network. ccdata is the current preferred value used in the carrier configuration profile. att.mvno is documented as an alternative that works on phones where ccdata does not register, especially older Android handsets.
Primary AT&T-network values:
- Name: Consumer Cellular AT&T
- APN:
ccdata - Proxy: <Not set>
- Port: <Not set>
- Username: <Not set>
- Password: <Not set>
- Server: <Not set>
- MMSC:
http://mmsc.mobile.att.net - MMS proxy:
proxy.mobile.att.net - MMS port: 80
- MCC: 310
- MNC: 410
- Authentication Type: None
- APN Type:
default,supl,mms - APN Protocol: IPv4/IPv6
- APN Roaming Protocol: IPv4/IPv6
- Bearer: Unspecified
Alternative AT&T-network values (save as a separate APN entry if ccdata does not register):
- APN:
att.mvno - MMSC:
http://mmsc.cingular.com - MMS proxy:
wireless.cingular.com - All other fields same as the primary above
Consumer Cellular T-Mobile Network APN Values
Use these for Consumer Cellular SIMs on the T-Mobile network:
- Name: Consumer Cellular T-Mobile
- APN:
fast.t-mobile.com - Proxy: <Not set>
- Port: <Not set>
- Username: <Not set>
- Password: <Not set>
- Server: <Not set>
- MMSC:
http://mms.msg.eng.t-mobile.com/mms/wapenc - MMS proxy: <Not set>
- MMS port: 8080
- MCC: 310
- MNC: 260
- Authentication Type: None
- APN Type:
default,supl,mms - APN Protocol: IPv4/IPv6
- APN Roaming Protocol: IPv4/IPv6
- Bearer: Unspecified
For iPhone, use the matching network's APN value in the Cellular Data Network and MMS sections. The MMS Max Message Size on iPhone for both networks is 1048576 (1 MB).
Identifying Your Underlying Network
Three ways to figure out which network your Consumer Cellular SIM is on:
- Check the activation email. Consumer Cellular includes the underlying network when sending the welcome message after a new SIM is activated.
- Look at the carrier name in the phone's status bar. If your phone is connected to any network at all, the indicator often shows the underlying carrier briefly during boot or when the SIM re-registers.
- Call Consumer Cellular customer service. They can confirm the underlying network on the line in seconds. Even if your data is not working, voice calls usually still work.
If you switched phones recently and the new device is showing no service, the underlying network may not be a match for your phone. AT&T phones generally work better on the AT&T network and may struggle to register on T-Mobile, and vice versa.
Consumer Cellular Connection Fixes
- After saving the Android APN, reboot the phone. Consumer Cellular sometimes does not switch to the new entry until the device re-registers.
- Confirm the APN value matches your network.
att.mvnoon a T-Mobile line orfast.t-mobile.comon an AT&T line will not connect. - If MMS works but data does not, double-check the APN type. Missing
defaultin the type string blocks data. - For iPhones, install any pending Carrier Settings update at Settings > General > About.
- If your phone moved from another carrier, run Reset Network Settings to clear old APN entries.
- Make sure the phone supports the underlying network's bands. A phone optimized for one carrier may not get good signal on the other.
- If the issue began right after a number port, give it 24 hours. Ports sometimes leave service half-provisioned until the back-end work completes.
Frequently Asked Questions
Why does Consumer Cellular use two networks?
Consumer Cellular originally partnered with AT&T, then added T-Mobile to give customers access to broader coverage and the option to use phones locked to either network. New SIMs may go on either network depending on availability and the device you activated.
Can I switch from AT&T to T-Mobile network within Consumer Cellular?
Yes, but you need a new SIM provisioned for the target network. Contact Consumer Cellular customer service to request the swap. Your phone number and account stay intact.
Why is the AT&T MMSC at cingular.com?
AT&T's MMS infrastructure dates back to the Cingular era, before AT&T fully rebranded its wireless division. The cingular.com hostname is still active for MMS routing and is the correct value for Consumer Cellular's AT&T-network lines.
Do I need separate APN values for 5G on Consumer Cellular?
No. The same APN handles 4G LTE and 5G on each underlying network. To pull 5G specifically, enable it in your phone's network mode settings and confirm your plan includes 5G access.
My APN screen is grayed out. Why?
This usually means the phone is carrier-locked to another carrier. Request an unlock from the original carrier before troubleshooting further. iPhones on Verizon-locked status often hide the APN editor by design.
Are these APN values the same as AT&T postpaid and T-Mobile postpaid?
The AT&T-network value (att.mvno) is specific to MVNOs. AT&T postpaid uses different APNs like NXTGENPHONE. The T-Mobile value (fast.t-mobile.com) is the same value T-Mobile postpaid customers use; T-Mobile shares that APN across postpaid and MVNO lines.
What does MMS Max Message Size 1048576 mean on iPhone?
It is the MMS attachment size cap in bytes, exactly 1 MB. It is the standard limit across US carriers including Consumer Cellular on both networks.











