You signed up for Peacock, watched what you wanted, and now you want the recurring charge to stop. The good news is that cancelling is straightforward once you know one thing: you have to cancel through whoever actually bills you, which is not always Peacock itself.
If you pay Peacock directly, you cancel on peacocktv.com. If you signed up through Apple, Google Play, Roku, Amazon (Prime Video Channels), or a TV provider like Xfinity, you must cancel inside that platform's settings instead. Cancelling in the wrong place is the single most common reason a charge keeps coming, and Peacock cannot cancel a third-party plan on your behalf.
One more thing to know up front: only Peacock Premium and Premium Plus are paid, auto-renewing plans. The free, ad-supported tier has no recurring charge, so there is nothing to cancel there. The steps below cover every billing surface, quickest and most common first.
Confirm Who Actually Bills You
Before you cancel anything, find out which company charges your card. This quick check prevents the most frequent failure.
- 1.Open the Peacock app or go to peacocktv.com and sign in.
- 2.Open your account and go to Plans & Payments.
- 3.Look at the billing or payment information shown.
If the payment method points to App Store, Google Play, Roku, Amazon, or your cable company, you must cancel in that platform (jump to the matching section below). If it shows a card you gave Peacock directly, use the website method next.
Cancel Direct Peacock Billing on the Website
This is the path if Peacock charges you directly. Use a desktop browser for the cleanest flow.
- 1.Open a web browser, go to peacocktv.com, and sign in to your Premium or Premium Plus account.
- 2.Click the Profile icon in the top right.
- 3.Select Account, then go to Plans & Payments.
- 4.Click Cancel Plan.
- 5.Follow the on-screen prompts and confirm the cancellation.
Some versions of the site present this as a downgrade or Change Plan to the free tier rather than a literal Cancel Plan button. Either route ends recurring billing; choose the option that removes the paid plan and complete the confirmation prompts. Per Peacock's own policy, the way to cancel is to log into your account and follow the instructions on your account details page.
Cancel a Subscription Billed Through Apple
If you bought Peacock inside an iPhone, iPad, or Mac app, Apple bills you. You can cancel from any Apple device or a browser.
On an iPhone or iPad, go to Settings > [your name] > Subscriptions, tap your Peacock subscription, then tap Cancel Subscription (scroll down if needed). If it is a free trial, the option may read Cancel Free Trial.
On a Mac, open the App Store app, click your name in the bottom corner, click Account Settings, scroll to Subscriptions and click Manage, then select Peacock and click Cancel Subscription.
From any browser, go to account.apple.com, sign in, click Account Settings, scroll to Subscriptions > Manage, click the Peacock subscription, then Cancel Subscription.
If you see no Cancel button, or the expiration date appears in red text, the subscription is already cancelled and will simply expire at the end of the period.
Cancel a Subscription Billed Through Google Play
If you subscribed on an Android device, Google handles billing. Uninstalling the app does not cancel it, so you must do this in Google Play.
- 1.Open the Google Play Store app, signed in to the correct Google account.
- 2.Tap the profile icon (top right) and go to Payments & subscriptions > Subscriptions. (Or open play.google.com/store/account/subscriptions in a browser.)
- 3.Select your Peacock subscription.
- 4.Tap Cancel subscription and follow the on-screen instructions.
From a computer, go to play.google.com, confirm the correct account, open Subscriptions, click Manage on Peacock, then Cancel subscription. You keep access for the time already paid; cancel at least 24 hours before the next billing date to avoid the next charge.
Cancel a Subscription Billed Through Roku
Roku can only manage subscriptions billed through Roku. Note that you cancel by turning off auto-renew rather than pressing a Cancel button.
From the web, go to my.roku.com/subscriptions, sign in, select Peacock under Active subscriptions, choose Manage subscription, then select Turn off auto-renew.
On the device, press Home on your remote, highlight the Peacock channel without opening it, press the Star (*) button, select Manage subscription, then Turn off auto-renew. Access continues until the end of the current billing period.
Cancel a Subscription Billed Through Amazon
This applies if you added Peacock as a Prime Video Channel or through Amazon.
- 1.In a browser, sign in to Amazon and open Account > Memberships & Subscriptions (Your Memberships and Subscriptions).
- 2.Locate the Peacock subscription.
- 3.Select Manage Subscription.
- 4.Under Advanced Controls, select Cancel Subscription and confirm.
Access continues until the end of the current billing period, with no partial refund.
Cancel Peacock Billed Through Xfinity
This path applies only if you signed up for Peacock through an Xfinity X1, Xumo Stream Box, or Xfinity Flex box, in which case Xfinity bills you. If you instead signed up directly with Peacock and merely log in on those boxes, cancel at peacocktv.com instead.
- 1.On the X1, Xumo Stream Box, or Flex box, go to Settings, then the Apps & Subscription menu (or say "Manage Peacock" into the Xfinity Voice Remote).
- 2.Select Unsubscribe.
- 3.On the second confirmation page, select Unsubscribe again to continue.
You keep access through the date displayed and will no longer be charged. For Cox and other smaller bundle providers, cancellation must also go through that provider's own account settings.
Beat the Renewal Deadline
Cancelling stops the next charge only if you do it in time. Peacock's Terms state you must cancel no later than the day before your next recurring billing date in order to avoid being charged for the next term. Cancelling on the billing day itself may be too late, and Apple and Google both advise cancelling at least 24 hours before a trial or renewal ends.
Cancelling is not instant. You keep full Premium or Premium Plus access until the end of the current paid term, then the account drops to the free ad-supported tier. No prorated refund is issued unless required by applicable law or in the case of an immediate upgrade.
Frequently Asked Questions
Will I get a refund for the rest of my billing period?
Generally no. Peacock's Terms state that no prorated refunds or credits are issued unless required by applicable law or for an immediate upgrade. You keep access until the current term ends, then move to the free tier. Redeemed gift-card credit and prepaid amounts are also generally not refunded.
I cancelled but I was still charged. What happened?
Two common causes. Either you cancelled after the renewal deadline (it must be done before your next billing date), or you cancelled in the wrong place. If a third party such as Apple, Google, Roku, Amazon, or your TV provider bills you, cancelling on peacocktv.com does nothing. Check Account > Plans & Payments to confirm who charges you, then cancel there.
Does uninstalling the Peacock app cancel my subscription?
No. Deleting the app does not stop billing. On Google Play specifically, your subscription will not cancel when you uninstall the app. You must cancel in the billing platform's subscription settings.
On Apple, there is no Cancel button. Did it work?
If there is no Cancel Subscription button, or the expiration date shows in red text, the subscription is already cancelled and will expire at the end of the current period. No further action is needed.
Is cancelling the same as deleting my account?
No. Cancelling stops billing and drops you to the free tier while keeping your account. Deleting your account is a separate personal-data request submitted through Peacock's Privacy page, and it may remove your plan and affect your access to other NBCUniversal brands and platforms. Cancel your paid plan first if you only want to stop charges.
Can I keep watching anything after I cancel?
Yes. After your paid term ends, the account reverts to Peacock's free, ad-supported tier rather than disappearing entirely, so you retain access to whatever that free tier includes.
