You're paying for a multi-gig internet plan, but your phone shows 300 Mbps in the living room and 80 in the bedroom. The Eero Pro 7 supports Wi-Fi 7 and wired speeds up to 5 Gbps, so when it's underperforming, there is a specific bottleneck driving it.
The fastest path to an answer is wired. Plug a laptop into one of the two auto-sensing 5 GbE ports on the gateway eero using a Cat 6 cable. Run a speed test at fast.com.
If the wired test hits your plan speed, the router hardware and ISP line are fine. The problem is strictly on the wireless side. If wired is also slow, the bottleneck is upstream of the eero. That one test points you in the right direction immediately.
Bypass the Eero Entirely
If wired through the Eero Pro 7 was slow, take the eero out of the picture. Plug your laptop directly into the modem, but power cycle the modem first so it doesn't keep the eero's MAC address cached.
Run the speed test again. If the modem is now fast but the eero was slow, the gateway has a WAN issue, a bad cable, or a configuration problem. If the modem test is also slow, the problem belongs to the ISP or the modem itself.
Inspect the WAN Cable and Port Negotiation
The Eero Pro 7 has 5 GbE ports, but they negotiate down to whatever the cable and modem support. A damaged Cat 5e cable, a loose connector, or a run longer than 50 feet will drop the handshake to 100 Mbps. For any internet plan over 1 Gbps, the cable between your modem and eero needs to be Cat 6 or better.
Check the activity LEDs on the modem's Ethernet port if it has them. A solid amber or green light usually means a good link, but a blinking or orange light can indicate a bad negotiation.
Understand the Wi-Fi 7 Client Ceiling
The Eero Pro 7 is BE10800 tri-band Wi-Fi 7 with Multi-Link Operation (MLO). That speed potential is real, but only Wi-Fi 7 client devices can access it. An iPhone 16 Pro or a Samsung Galaxy S25 can use MLO and see multi-gig wireless speeds.
An iPhone 14 or a Wi-Fi 6 laptop caps out around 1.2 Gbps in the real world. A Wi-Fi 5 device is stuck under 500 Mbps. Many Eero Pro 7 users upgrading from an Eero 6+ see little speed increase on older devices simply because the client hardware is the bottleneck, not the router.
Run a Line-of-Sight Test
Stand within ten feet of the gateway eero with a clear view of it and run the speed test on your phone. This tells you the absolute best wireless speed your specific device can get from this router.
If line-of-sight is good but speed drops sharply in the next room, you're dealing with range and placement. The 6 GHz band is fast but short-range, and walls hit it hard. Move satellites closer before moving the gateway.
Reposition the Eero Satellites
Each Eero Pro 7 node uses tri-band Wi-Fi 7 for backhaul. TrueMesh decides which band to use automatically, and you cannot manually pin it to 6 GHz. If a satellite is too far from the gateway, TrueMesh will fall back to 5 GHz backhaul, which cuts speed roughly in half.
Open the Eero app, tap on each satellite, and check the connection quality. It should say "Good" or "Great." If it says "Acceptable" or "Poor," move the satellite closer to the gateway or remove an obstacle between them.
Make sure each node has some ventilation. If a satellite feels uncomfortably hot to the touch, it may be thermal-throttling to protect itself. Give each one a few inches of air on all sides.
Pause Background Network Hogs
Open the Eero app and tap Activity. Look at the Data Usage section. A single device, like a security camera uploading 4K, an Xbox downloading a game update, or a laptop running a cloud backup, can saturate your upload and drag down general performance.
Pause the device with the highest current usage and run your speed test again. If speeds recover, you found the culprit.
Review Device Prioritization and Eero Plus Settings
If you set up device prioritization in the Eero app and forgot about it, the router is actively shaping traffic away from everything else. Open Settings, tap Network Settings, and check Device and Data Usage Settings. Temporarily disable any priorities.
Also note that WPA3 SAE requires an Eero Plus subscription. The factory default is WPA2/WPA3 transitional mode. If you enabled WPA3 SAE through eero Labs and your older clients can't negotiate, they will drop to slow compatibility mode or disconnect entirely.
Check for an Active Firmware Update
Eero routers update their firmware automatically. You can't manually trigger or pause it. If an update is in progress, performance drops while it installs across all nodes.
Open the Eero app, go to Settings, and look at Software Version. If it says "Updating," wait about 30 minutes and retest.
Restart the Gateway and Wait for TrueMesh
Unplug the gateway Eero Pro 7 for 60 seconds and plug it back in. Leave the satellites alone. TrueMesh will rebuild the routing paths between nodes, but it takes time to optimize.
Run a speed test right after the reboot, then again in two hours. If the second test is meaningfully faster, TrueMesh just needed to re-settle. This is a common fix after a power outage or a moved satellite.
Factory Reset the Eero Pro 7
If nothing else has worked, a factory reset clears corrupted routing tables and stuck configuration issues. This is the nuclear option, but it does work on stubborn bottlenecks.
Locate the reset button on the back of the gateway Eero Pro 7. Hold it down for about 15 seconds until the LED flashes red, then turns white, and finally blue when it enters setup mode. Open the Eero app and set it up from scratch. Add the satellites back one at a time, starting with the one physically closest to the gateway.
