OpenAI Resolves APAC Incident Affecting Multiple Services

Updated 6:46 a.m. Eastern on September 4, 2026

OpenAI reports that the incident affecting users in the APAC region has been resolved. All impacted services have fully recovered as of the latest update.

What is affected

The incident affected ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud for users in the APAC region, with minor impact.

Official update timeline

3:00 a.m. Eastern on September 4, 2026, marked Investigating

We are investigating the issue for the listed services.

5:47 a.m. Eastern on September 4, 2026, marked Monitoring

We have applied the mitigation and are monitoring the recovery.

6:46 a.m. Eastern on September 4, 2026, marked Resolved

All impacted services have now fully recovered.

Read the official OpenAI status page.