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How To Fix iPhone Can’t Send Or Receive Texts From Non-IPhones

How To Fix iPhone Can’t Send Or Receive Texts From Non-IPhones 2

iPhones are widely popular, and people from all around the globe always impatiently waiting for a new model to hit the markets. Of course, glitches are inevitable, but luckily, there is always a solution for any kind of problem. Many users faced with the issue when they cannot send or receive text messages from those who are not using the iPhone (any model). The problem itself is a bit confusing and annoying since many people are choosing Android or Blackberry, for example. In the text below, you will find several ways to fix can’t send or receive texts from non-iPhones, and texting will be possible again.

See also: How To Fix iPhone/iPad Won’t Connect To Wi-Fi

How To Fix iPhone Can’t Send Or Receive Texts From Non-IPhones 3



Why iPhone won’t send texts to non iPhones?

There are many reasons why the iPhone won’t send texts to Android, Windows, or Blackberry phones. For instance, it’s related to your carrier, your iPhone settings, etc. We are going to share how to deal with this issue, but before we do that, please make sure:

  • Your iPhone has a good signal. If the signal is poor, you may not be able to send the texts.
  • The Airplane mode is not activated.
  • Your iPhone doesn’t have a “no service” issue. If it’s so, fix the issue first.
  • You have entered the number correctly. Try not to use the country code, such as starting with “00(country code)” or “+(country code)”.


Solution No.1: Toggle Airplane mode

Toggling Airplane mode can be a way to refresh your iPhone connectivity. It will refresh the cellular signal, cellular data, etc. You can access the Airplane mode by swiping the bottom of any screen of your iPhone. Then, tap the Airplane icon once to turn it on. Wait for a few seconds before you turn it back off.

Toggle Airplane mode

Solution No.2: Device Settings

The good starting point is to check your device settings. First, make sure that you are connected to Wi-Fi or cellular network. The next step is to select Settings and go to the Messages section. Take a look if Send as SMS, MMS and iMessage is ON.


Solution No.3: Switch 2G

Sometimes, LTE and 3G are responsible for this issue. Switch the Voice & Data feature on your iPhone to 2G and try to resend your texts.

  • Go to Settings.
  • Choose Cellular, and make sure Cellular Data is On.
  • Tap the Cellular Data Options, and tap Voice & Data.
  • The last thing, choose 2G.

Cellular data options Voice and data 4G 3G


Solution No.4: Check the recipient number

Check if you have not blocked the phone number of the person you want to send the text message. Launch Settings from your iPhone home screen, and select ‘Phone’. Tap ‘Blocked’.


You may also read:  How to iMessage Non-iPhone Users


Solution No.5: Restart your iPhone

To restart your iPhone, hold the sleep/wake button until you see the slider, and turn your phone off. Press the same button, and turn it on again.


Solution No.6: Reinsert SIM card

Take out the SIM card from your iPhone and check if the condition is still good, no scratch or damage. Then, put it back again properly. If you find the SIM card is no longer usable or damaged, contact your carrier.



Solution No.7: Reset your network settings

If your iPhone not sending a text to Android or the other non iPhones devices, sometimes, network settings require a reset. In many cases, that helps. To do that:

  • Go to Settings
  • Tap on General
  • Choose Reset
  • Tap on Reset Network Settings.

How To Fix iPhone Can’t Send Or Receive Texts From Non-IPhones 4

Solution No.8: Contact your carrier

The problem may not be associated with your iPhone. Perhaps there are some network issues, which is why you should contact your carrier.


Solution No.9: Carrier settings update

To see if the carrier settings update is available, go to Settings > General > About. If there is an update you will be asked if you want to update them now, tap Update.



Solution No.10: Update iOS

The software may cause certain issues occasionally, which is why iOS update is a good idea. To check if a new update is up, go to Settings, General and then Software Update. If there is, tap Download and install.

Update the Software steps


Solution No.12: Reset all settings

Your data and third-party apps won’t be deleted, but your settings will reset to factory defaults. Go to Settings > Reset and tap Reset all settings. Next, enter your passcode, and tap Reset all settings to confirm your action.

reset all settings


All the solutions above are found and effective on iPhones on iPhone 4, iPhone 4s, iPhone 5, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7 and iPhone 7 Plus.

If you tried the solutions above, and nothing works, contact your carrier, Genius Bar or the nearest Apple Authorized Service Provider.


See also: iPhone Speaker Not Working – How To Fix It

  1. My motorola android receives messages from iphone, but they dont get my messages back. Seemingly on only the one phone, but i realized I dont know for sure that others are actually getting my messages…

  2. Most people I know have iPhones and they get the messages. The non-iPhone people I can call.

    Cell companies are greedy and only want the phones to work are the ones that pay the most. I’m happy consumer cellular $30/mo 2 phones? Can’t beat it.

    I don’t rely on it for work too much but the higher ups have the iPhones but others won’t get the text but then that’s why we have email.

    It’s been happening for years so I’m used to it

  3. I have not been able to send or receive group messages if there is a non-iPhone user included in the group for about 5 yrs. I have spent countless hours reading posts and checking/changing my settings. Nothing worked. I upgraded my i-Phone from a 5 to a 7 to an X and gave my husband the old phone each time. He was always able to exchange messages with any type of smart phone. BUT…I still couldn’t send/receive text messages with non-iPhone users. After my carrier assured me it had to be in my Apple setup, I decided to press the issue with Apple so I spent a couple hours chatting/talking real-time with an Apple advisor. He was about to have me to a complete back up and restore without signing in with my Apple ID so we could do some more testing. but then I asked if the problem could be related to my SIM card/carrier account which was the only common element in my last 3 iPhone upgrades. He then wanted to check a few more things so he scheduled to call me back. In the meantime, I contacted my carrier and described the problem and emphasized that my husband always received my old phone and it worked with all types of group texts but my new phone didn’t. She checked my account and found that 5 years prior the carrier had “blocked” some settings which were likely causing the problem. She then removed all of the “blocks” in my account and had me reboot and test. It worked!!! She is the first person that actually listened to me and analyzed the problem instead of following a series of pre-defined procedures related to problems with group texts between iPhone and other users. Don’t give up…and be sure you are telling the tech person everything possible about your situation!!

    1. What carrier were you having this problem with. I am having the same problem with verizon. Didn’t have the problem before with t-mobile or att. Thanks

  4. I have been having this issue for a while now. We can not send a text out to ANYONE who has an Android cell phone. If I turn imessage off, sometimes I can get a 1 sentence text out of its 1 android phone i’m sending it to. It will take 15 minutes and if fingers it goes through. There is a bout a 10% change of that. However, if its a group message…no way. Its not going at all. I had the iphone 7Plus and it couldn’t be fixed. So I upgraded to Iphone X. They said I shouldn’t have the issue any longer. Well, yes I do! Apple says its Sprint and Spring says its Appple. I have a question to anyone who reads this. Are you all Sprint customers having this issue? Just curious if its other carriers, then that leads me to belive it is Apple. If everyone is Sprint, then I’m thinking it is a Sprint thing.
    My husband and 13 year old son have the same issue. I do not feel that we should be paying for services that do not work. Apple/Sprint need to get this fixed. They all act like they have never heard of this happening before. Yet, its everywhere that people are complaining.

    1. I started having this problem, i.e. unable to send texts to non-iphones, when I switched to sprint around September. I found at that time that restarting my phone would allow the text to go through, but had to do it every time. A carrier settings update seemed to fix the problem, but a recent carrier settings update seems to have reintroduced the problem. I can no longer send texts to non-iphones and a phone restart (and everything else) does not resolve the problem. This is a big deal for me as my husband and mother do not have iphones. To me sprint is clearly the problem. Do we need to wait for another settings update?

  5. Has anyone found a solution yet , I have tried every fix I have found I still can’t send or receive messages from android phones on odd occasions I can but then and hr later I can’t again… short of buying a new iphone not sure what to do . I have an iPhone 6s, but will a new updated one do the same . Starting to wonder if Apple haven’t done something sneaky like they did with the phone cords and chargers to force older phone users to buy upgrades

  6. Have been having the same problem. It started this summer. I have an iphone and sometimes texts to android users just don’t go. Sometimes a hard reset solves it. Sometimes it does not. I am on the Sprint network, and they don’t have a clue what the problem is. So frustrating! We set up groupme as a work-around and that is working fine.

  7. I have an Android and am having problems with messages not being received buy a friend with an iPhone. This does not happen routinely, but only on occasion. Any help or suggestions?

  8. My daughter has a new iphone always had an iphone. I have galaxy s6 edge always had samsung phone. She can receive messages from me but cant send them to me. Only me no problems with any other numbers. Please help

    1. If you get a good answer for a fix let me know, I have the same issue cannot Text from iPhone 5S to a Samsung both using Verizon!

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