If your Huawei Pura 70 Pro keeps dropping calls mid-conversation, it's incredibly annoying. This usually comes down to a weak signal, a software hiccup in EMUI 14.2, or a setting that needs adjusting. The good news is you can often fix it yourself in a few minutes.
Let's start with the quickest solutions that work for most people.
Toggle Airplane Mode
The fastest way to refresh your cellular connection is to use Airplane Mode. This forces your phone to reconnect to the network from scratch, clearing any temporary glitches.
Swipe down from the top of your screen to open the Control Panel. Tap the airplane icon to turn Airplane Mode on. Wait about 15 seconds, then tap it again to turn it off. You should see the signal bars search and reconnect.
Check Your Signal Strength
Weak signal is the number one reason for dropped calls. Look at the signal bars in the top-right corner of your Pura 70 Pro's screen. If you have one bar or it keeps disappearing, your location is the problem.
Move closer to a window or step outside. Buildings, basements, and rural areas can all cause poor reception. I've found that the Kirin 9010 modem is generally solid, but it can't work magic with no signal.
Force Restart Your Phone
A simple restart can clear out minor software bugs that might be affecting the phone app or network services. If your phone is acting sluggish, this is a great first step.
Just press and hold the Power button for about 10 seconds. Keep holding it until you see the Huawei logo appear on the screen, then let go. Your phone will reboot. This is different from a normal restart and can resolve deeper glitches.
Disable Wi-Fi Calling Temporarily
Wi-Fi Calling is a great feature, but if your Wi-Fi network is unstable, it can cause calls to drop as your phone tries to switch between Wi-Fi and cellular. It's worth turning it off to see if your regular cellular connection is more stable.
Go to Settings > Mobile network > Wi-Fi Calling and toggle it off. Make a test call to see if the connection holds. You can always turn it back on later.
Update Your Phone Software
Huawei releases updates for EMUI that often include improvements for network stability and bug fixes. Making sure you're on the latest version can resolve known issues.
Connect to Wi-Fi, then go to Settings > System & updates > Software update. Tap on "Check for updates." If an update is available, download and install it. Your phone will restart.
Reset Your Network Settings
This is a more thorough step that clears all your saved Wi-Fi networks, Bluetooth pairings, and cellular settings. It won't delete your personal data like photos or messages, but you will have to reconnect to Wi-Fi networks afterward.
To do this, navigate to Settings > System & updates > Reset. Tap on "Reset network settings." You'll need to enter your lock screen password or PIN to confirm. After it's done, test your call quality again.
Check for App Conflicts
Since the Pura 70 Pro uses Huawei's AppGallery, some third-party calling or dialer apps you've sideloaded might not be fully optimized. These can sometimes interfere with the native phone app.
Try booting your phone into Safe Mode. Press and hold the Power button until the power off menu appears. Then, press and hold the "Power off" text on the screen until you see a prompt to reboot to Safe Mode. Tap OK.
In Safe Mode, only pre-installed apps will run. Make a test call. If it works fine, a recently downloaded app is likely the culprit. Restart normally to exit Safe Mode and try uninstalling apps you installed around the time the problem started.
Inspect Your SIM Card
A loose, dirty, or old SIM card can cause intermittent connection problems. The SIM tray on the Pura 70 Pro is on the bottom edge. Use the ejector tool that came in the box (or a small paperclip) to pop it open.
Carefully remove the SIM card and look at the gold contacts. If you see any dust or discoloration, gently wipe them with a clean, dry cloth. Reinsert the SIM card firmly, making sure it's seated correctly in the tray, and push the tray back in. You can also try the SIM in another phone to rule out a faulty card.
Switch Between 4G and 5G
While 5G is faster, its coverage can be spotty. If you're in an area with a weak 5G signal, your phone might struggle to maintain a call as it searches for a better connection. Forcing it to use 4G can provide a more stable calling experience.
Go to Settings > Mobile network > Mobile data. Tap on "Network mode" and select "4G/3G/2G auto" instead of "5G/4G/3G/2G auto." This prioritizes the 4G network for calls. Remember, 5G support can be limited in some regions, so this is a practical workaround.
Contact Your Mobile Carrier
If you've tried everything and calls are still dropping, the issue might be on your carrier's end. There could be network maintenance, a tower outage, or a problem with your account provisioning.
Give your carrier's customer service a call from a different phone. Ask if there are any known service issues in your area. You can also request them to refresh your connection on their network or check if your SIM card needs to be replaced. Sometimes, they can apply specific network settings for your Huawei device.