Sony Xperia Z2 is long-awaited handset for many users because of its excellent features and smooth touch screen experience. This handset is chosen by a huge number of customers who were previously using other handsets of different companies because of touch screen experience. Also, the sound quality and high-definition camera feature has made it popular in the mobile device market.
See also-Top Best 10 Apps for Sony Xperia Z2
However,wehave found certain points about Sony Xperia Z2 on the Internet regarding its touch screen issue. One of the most frequent discussions we saw about the Sony Xperia Z2 is the “Tap to Wake Up” issue. A few people also mentioned other touch screen issues with the Sony Xperia Z2 besides the Tap to Wake up issue, which are really not negligible on this high-priced phone. One of my friends told me about an app-opening issue – he tried to start an app by clicking on the android button, but it never worked.
The lock screen takes long time to recognize the touch. The same problem has frequently been seen while the phone is charging. So, I thought that I would mention a few points here to get over this problem that might help you to get rid of the Tap to Wake up issue in your Sony Xperia Z2.
By following the Sony Xperia website, I found out that this might be a hardware issue, and company will replace the device if the customer reports it to the service center. But, before doing that, I would suggest that you quickly check one setting, as this sometimes resolves the problem.
Tap to Wake up issue in Sony Xperia Z2
To resolve “Tap to Wake up” issue in Sony Xperia Z2, please go to:
Settings > Display > Tap to wake up.
Check and see if the feature is enabled or not. The corresponding checkbox has to be checked, as shown in the picture. If you are still having this problem after checking this setting, my suggestion would be to visit a nearby service center with your phone and warranty card.