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Solve “Unfortunately Settings has stopped working” on Android

Solve “Unfortunately Settings has stopped working” on Android 1

Quite a few Android users complained that they are facing a problem with their handset when they are trying to open the Settings option. It’s showingUnfortunately, Settings has stopped working”. This was a very common issue back in the time when KitKat update was released. However, the problem is not always related to the software update, and if you see this error message on your device try the solutions below and hopefully, you will fix your Android device.

See also: How To Fix Samsung Galaxy S4 Authentication Error

Solutions forUnfortunately, Settings has stopped working” problem on Android


Restart the device

‘Unfortunately, settings has stopped working’ is a very annoying issue but you can fix it just by restarting your Android phone or tablet. Press and hold the Power button. When the menu opens, tap Restart. Try to access the settings.

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Clear cache of the device

The next step is clearing the cache of your Android device. This will clear cached data for all the apps you have on your smartphone or tablet.

  • Go to settings > Storage
  • Tap Clear cache (on some devices Clean Cache)

Solve “Unfortunately Settings has stopped working” on Android 2


Wipe cache partition

In case you are unable to perform the above method, you can enter the Recovery mode and then select the option “Wipe cache partition.” To access the Recovery mode, you have to power off your device and then press a specific combination of keys, which varies from one device to another. Here are some examples (Samsung: Home, Power, and Volume buttons; LG: Power and Volume Down buttons; Nexus: Volume Up, Volume Down, Power button; HTC: Volume Down and Power button;)

  • Power off your phone or tablet
  • Press the combination of keys at the same time
  • After a while, you will see Recovery screen
  • When Recovery menu shows up, use the Volume button to navigate to Wipe cache partition option
  • Select that using the Power button.
  • When this is completed, select reboot option



Uninstall and reinstall Google Play store update

This might sound bit odd but yes, this method can help you in resolving the ‘Unfortunately, settings has stopped working’. What you need to do is clear the cache for Google Play and uninstall the Google Play store update. To do that, go to Settings > Application manager, find Google Play and tap on it. First tap “Clear cache”. Then, tap Uninstall updates. Once you are done, restart your device. Go to Google Play and tap on three horizontal lines. Next, tap Settings. Scroll down, and tap on Build version. You will see the following message: “A new version of Google Play Store will be downloaded and installed”. Tap OK.

Solve “Unfortunately Settings has stopped working” on Android 3


Boot the device in safe mode

Many times, a third-party app is the culprit and is causing “Unfortunately, Settings has stopped working” eroor. You can boot your device to Safe mode. When you do that, you will be able to use your Android without third-party apps, because all of them will be disabled. If your device working normally, and the error message is not showing when you try to acess the settings, a third-party app is to blame. You can uninstall the apps one by one, or you can perform a factory data reset

  • Press and hold the Power button
  • When the menu appears, press and hold Power off option
  • You will be asked if you want to reboot your device into Safe mode
  • Tap OK

Solve “Unfortunately Settings has stopped working” on Android 4

  • You will see Safe mode in the lower-left corner of the screen

If you see that “Unfortunately Settings has stopped working” problem is not occurring in Safe Mode, then a third party app is causing the problem. What you need to do is uninstall third-party apps one by one (start with those recently installed), until the issue is solved or if you have too many apps you can perform a factory data reset.


You may also like: How to get back the hidden apps after updating Galaxy S4 to 4.4.2


Factory reset

Factory reset removes all your phone’s data, so before proceed, back up all your data.

There are several ways to create a backup of your phone. Follow the steps below:

  • The first way to create a backup of the device is with Google account. Head towards Settings > General > Backup & Reset and it will provide two options named as backup my data and automatic restores. Ensure those options are enabled by ticking the checkbox next to them and it will backup details like Wi-Fi password, app data, Google settings, and bookmarks automatically to Google server so that they can be retrieved.
  • In case you are using a Samsung device, create a backup using Samsung account. For that go to Application > Settings> User and backup > Account and check if you are signed in with your Samsung account. If the option is enabled, it will sync the contacts, calendar and internet settings to the Samsung account.


After the backup, go ahead with the factory reset process. Here is how to perform it on your Android phone:

  • Go to Settings
  • Tap Backup & Reset
  • Next, tap Factory data reset
  • Tap Reset phone/tablet

Solve “Unfortunately Settings has stopped working” on Android 5

If the error message keeps popping up, and you can’t access Backup & Reset, do the following:

  • Turn off your device
  • Next, hold down the Home, Power, and Volume Up button altogether for few seconds till Android logo appears on the screen (if you are not using Samsung, make sure you are pressing the correct combination of keys).
  • Release the buttons then. Use Volume down button for highlighting any options and Power key to confirm it. Highlight the factory reset option and confirm it using the power button.
  • Next, select ‘Delete all user data’ and confirm it
  • Wait for few seconds to see the ‘reboot system now’ option and select it. The phone will restart and you will have to set it up from scratch again.


Related: How to Fix Samsung Galaxy S4 not charging- grey battery 



  1. My Stylo S40 is giving me hard time after Flashing. i have tried all factory set, reboot and clear catch it does not work. On a “Copy apps & data” with two option “Copy your data” and “Set up as new”, it keep on saying SETTING HAS STOPPED open app again. any idea

  2. Hey! I tried all the above method but it didn’t work so I did factory reset (instead of wipe cache partition I clicked factory reset) but still setting stopped is shown. I can’t use my Huawei T1-701u mediapad because after reset we have to managed some setting but when I click continue setting stopped message pops out. pleas help me. please

  3. Hey! I tried all above method but it was unsuccessful so I did factory reset (instead of wipe cache partition I clicked factory reset) but still showing setting has stopped. I can’t used my Huawei T1- 701u mediapad anymore because to continue we have to manage some setting but when I click continue setting stopped pop. Idon’t know what to do. please help me

  4. I have a Micromax Doodle 3 A 102 android mobile.Some external third party apps were not running on hotspot.In anger,I rooted the mobile and factory reset also.Now after rebooting,pop up is flashed on screen “setting wizard has stopped”.Please guide me immediately.

  5. Thank you soooo much .. for helping unfortunately my mind was not working and I was very sad.. And now I am very happy because now I can sat my handset device. And I can help the second one.. Allah Bless You. Thank You..!

  6. I have to ask a question –in my intex aqua craze showing “unfortunately settings has stopped “, when tapping the security option. Why???

  7. @Author: Thank you so much. I forgot all about safe mode. I was having issues with an app, and this solution took care of my problem, I was finally able to uninstall it. Again, thank you.

  8. sir my device is factory restarted but still same error will showing i am unable to open setting and all applications

    1. Try free App Manager app by AndroidDeveloperLB from Google Play Store and uninstall the update of system app “Settings”. It helped me today with my LG G4 withMarshmellow uodate to fix the issue of this app crashing with message “ stopped ~~~” every time I open its native app manager and try to click on an any app.
      If you know a better way to uninstall the latest update of “Settings” system app – you are free to use the alternative. Though the app I used and recomend helped me to recognise wich one of many apps installed on my phone actually had this note “com.androide.setting” in it, so I dared to uninstall the update of this particular one… it worked, from the first try. But all the recipes I could find in Internet – did not (including 10 times factory reset, flashing memory and even changing my Google account to a new one)

  9. After factory reset, now my phone is stucked with select sim for text messages. Whenever I choose sim and select next it displays, Unfortunately, has stopped. Now I am not able to operate my phone. Let me know, how to tackle this situation now.

    1. Bhai enable kaha se hoga mera bhi yahi problem hai…
      Likh raha hai..plz help me in hindi

  10. i select security option but it show unfortunately settings has stopped phone automatically restart when i am select uninstall how to fix it

  11. Salaam o Aleakum. My phone Huawei ascend G610-U20 when ever i try to open an app it. first it will open but suddenly it will come out and show unfortunatly app not working or that kind of thing.. i dont get this why this is happening. my mobile all apps do like this.. kindly please help me

  12. How can we try the Google play suggestion when settings keeps closing before I can get to it? For reference, I have an lg

      1. Yes, that was the died thing I tried. I’m unable,to get in my application manager. It shuts down as soon I open app manager. I’ve tried everything other than the Google play suggestion and a factory reset. I’ve had the issue for months now.

      1. If hard reset also fails to solve the issue, then I would suggest to contact a technician and let him fix the problem.

  13. I found this work around in the google settings. “diGerard101 said: Hello!
    I had the same issue and although I haven’t found a fix I did find a
    work around to get into the google account settings: Open the stock
    Gallery app, hit your menu key, click settings and bam your in. Hopes
    this helps!”

  14. SOLVED – Factory reset didn’t work on my Galaxy S3. I called Samsung and they recommended taking it to the Samsung booth at BestBuy and have the Samsung technician do a ‘reflash’. It worked…now my Galaxy is back to normal …. no more ‘Unfortunately,settings has stopped. The Samsung tech is an employee of Samsung. No charge for a reflash 🙂

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