Updated 1:51 a.m. Eastern on August 31, 2026
Zoom has resolved a service degradation affecting the Contact Center Billing and Reporting Service in the EU. The incident was marked resolved after the affected services were restored.
What is affected
The incident affected the Zoom Contact Center Billing and Reporting Service in the EU, specifically impacting the Zoom Dashboard & Reporting component.
Official update timeline
We are currently investigating a service degradation affecting users using Zoom Contact Center Billing and Reporting Service in EU. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
We have successfully identified the root cause of issue affecting users using Zoom Contact Center Billing and Reporting Service in EU. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
The issue affecting users using Zoom Contact Center Billing and Reporting Service in EU has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
This incident has been resolved and the affected services have been restored.
