How to fix Samsung Galaxy S21/21+ that is not connecting to a PC

These days, there are many backup options to opt for when you want to make sure all the data from your phone are safe. Many people still prefer the old-school method, and that’s to connect their phone to a PC and transfer the files. If your Samsung Galaxy S21/21+ is not connecting to a PC, you landed on the right page. Here, we are going to list a few solutions you can try. Let’s begin.

See also: Samsung Galaxy S21/21+ Can’t Make or Receive Calls – Ways to fix it

Ways to fix Samsung Galaxy S21/21+ that is not connecting to a PC

If you have trouble connecting your phone to a PC, try the options listed below.


Check the USB cable

Before you move to other solutions that may require a bit more effort, you need to make sure the USB cable isn’t damaged. If it is, that’s why you can connect the phone to a PC.

Restart your phone and  your computer

When you encounter a problem with your phone or PC, the first and most effective solution is simply restarting the misbehaving device. In this case, you have to restart both because you’re not sure which one is causing the problem. Once you do that, try connecting the phone to the computer.


Windows updates

Check if there are available Windows updates. To do that, click on the Start button, go to Settings and click on Update & Security. Check for updates.


S21/21+ software update

If you want to get the most out of your phone at all times, you need to make sure it has the latest software version. You can check for the software update by going to Settings > Software Update and tap Download and install.


Use SmartSwitch app

Many users reported that using the SmartSwitch app for Windows fixed the problem, and they’ve managed to connect the phone to the PC successfully. You can get the app here.


Wipe the cache partition

The phone may contain some corrupted files, and you can get rid of those by wiping the cache partition. To do that, follow these steps:

  • Turn off your phone
  • Press the Power and Volume up buttons at the same time
  • Hold the buttons and wait until the Android menu appears on the screen
  • Use the volume buttons to navigate to the Wipe cache partition
  • Use the Power button to confirm
  • Once again, use volume buttons and highlight Yes
  • Confirm with the Power button
  • The opt” on “Reboot system” now” will show up
  • Use the Power key to confirm.


Factory Data Reset

If you tried the above solutions but the phone still doesn’t want to connect to a PC, go for a factory data reset. It will erase everything on your phone, and that’s precisely why we always list it last. Create a backup and proceed by going  Settings > General Management > Reset > Factory Data Reset > Reset. When the reset is done, follow the on-screen steps and set up the phone as a new device.