How to Fix “Unfortunately, Camera Has Stopped” On Android Devices

Cameras are an essential part of our Android phones. We love to capture all those lovely moments, enjoy taking selfies, and then there are aspects of our environment that can hardly be left without being photographed. So what do we do when our phone’s camera stops working? We look for the quickest way to fix the problem to go back to exploring the photographer within us. If you are looking for solutions for fixing “Unfortunately Camera Has Stopped,” then check the answers below.

An error like this can hardly occur because of the hardware. It is usually the software that is responsible for it. We will discuss all the solutions starting from the very basic one, and then we’ll move to the more complex fixes.

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Solutions for “Unfortunately camera has stopped”

Solution 1: Restart the Camera

Your Android device can show this error when the camera has been in use for a long time. Simply exiting the camera, waiting for 30 seconds, and then restarting the app by tapping on the app icon is all it takes to fix a problem like this. When you encounter an “unfortunately camera has stopped working” error, this is the best way to resolve it quickly. However, the solution may be temporary, and if the problem reoccurs too frequently, you must try the other solutions listed here.

Solution 2: Restart the Device

Restarting the phone can often fix simple app glitches that may create a problem in the application. Usually, when a restart fixes a problem, it is difficult to trace the actual cause of the problem. If the camera has stopped working without reason, then a restart is a quick and easy fix. However, if your Android device continues to show the same error, then the problem may be more than a glitch. It can be a corrupted file or an update that may be causing this.


Solution 3: Clear the Camera Cache Files

Your camera’s cache stores the files, which helps the camera app to work faster. Cache files are created for ease of use and a better user experience. However, sometimes these cache files may get corrupted, and it can start bringing up errors that will not allow you to use the camera. To fix the problem, we can clear the cache files. You will not lose any crucial data in doing so. The only thing you may notice is that the next time you open your camera app, it will take some time to load.

  • Go to the Settings menu of your device.
  • Head to the Apps sections and tap on Application manager
  • Swipe to the left of your screen till you are under the “All” tab.
  • Now look for the camera and tap on it
  • Tap on Force Stop to end the application
  • Then tap on Clear Cache

You will notice that the cache files will be instantly deleted, and the space taken up by the cache files will return to 0. Now open the camera once again and check if the problem is fixed.


Solution 4: Clear the Camera Data Files

While the cache files are relatively harmless and deleting them does not affect your device, the data files include your settings for the app. It means that you lose your personal preferences if you delete the data files. If you have set some preferences on the camera, then you may want to take note of it before you delete the data files. You can then go back and set them up once again.

  • Go to the Settings menu of the device and head into the Application Manager.
  • Swipe to go to the “All Tab” and then tap on Camera
  • Tap on Clear Data to delete all the data files linked to the camera app.

The data files will not delete your photos, so you do not have to worry about them. Once the data files are deleted, tap on the camera, and check if it is working as expected. If the error still shows up, then proceed to the next solution.

Solution 5: Update Your Software

Specific camera problems may occur because of a bug in the software, causing the camera not to work correctly. If you have been delaying the software updates on your device for a long time, then there is a chance that you may have missed necessary updates that can help your device’s apps work properly. An update enables you to solve known issues in the software. To check if you have any pending updates, follow these steps:

  • Go to the Settings menu of the device
  • Tap on About Device
  • Tap on the first option, which should say Software update or System update

Your device will automatically begin to check for updates. You will get a message that will tell you that the latest updates have been installed on the device already, or it will say that an update is available and update the device. If an update is available, install the update, and once your device restarts, check if the camera is working.

Solution 6: Delete the Cache and Data Files for the Gallery App

The gallery is very closely linked to the camera. If anything goes wrong with the gallery app, it can often creep into the camera and end with an error message. Deleting the cache and data files of the gallery app can help find out if the gallery app was the culprit.

  • From the Settings menu, go to Application Manager
  • Swipe through the tabs to go to “All” tabs
  • Look for Gallery and tap on it.
  • Tap on Force Stop
  • Now Tap on Clear Cache to clear the cache.
  • Then tap on Clear Data to wipe the data files for Gallery
  • Confirm by Tapping on OK

Now restart your device and check if the camera is working as expected.


Solution 7: Use a Third-Party Camera App

If you are comfortable dumping the stock camera app, open the Play Store and look for a third-party camera app. There are quite a few of those available, and some of them may offer you more than the current stock camera app that you were using. It is just an alternative that doesn’t fix the problem but helps you continue using your device without errors. The use of a third-party app is solely your discretion.


Solution 8: Use Safe Mode

If you happen to like the camera app and prefer fixing it rather than using a third-party app, we must get into some complex troubleshooting. We need to figure if the problem arises from any of the apps that you recently installed. Certain flashlight apps are known to create problems for the camera app. To check if a third-party app is causing the problem, you must restart your device in Safe Mode. All third-party apps are disabled in the safe mode to narrow down the cause of the problem being in a third-party app or the phone’s software.

  • Press and hold the Power key
  • It will bring up the Power options for your device
  • Now press and hold the Power Off option from the menu on your screen.
  • Continue pressing it till you get a pop-up box.
  • You will be asked if you want to restart the device in Safe Mode.
  • Tap OK

Once the device restarts in Safe Mode, check if it opens with any errors. If yes, then proceed to the next solution. On the other hand, if the camera works without errors, then a third-party app may be interfering with the camera app, causing the problem. Delete recently installed apps or go for a factory data reset.


Solution 9: Factory Reset

A factory reset will bring your device to its initial state. It means that the device is going to go back to the factory settings. You will lose all data and all third-party apps installed on your device. A backup will help you save all your important data and ensure that you do not lose any of it. Make sure you create a backup for all the data by moving all essential files to another storage device and backing up your Google account. Then proceed with the reset.

  • Go to the Settings menu of your device
  • Tap on Backup and Reset
  • Check the box next to backup to back up your data on your Google account
  • Tap on Factory Reset to reset the device to factory settings
  • Tap Reset phone.


Once the device restarts, check if the camera is working. If yes, then restore all your files and data and enjoy using your device as usual.


These solutions will work on Motorola, Samsung (Samsung S4, Samsung S5, Samsung S6, Samsung S6 Edge, Samsung S7, Samsung S7 Edge, etc.), LG (LG G3, LG, G4, etc.,), HTC, and all other Android devices.


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