Samsung Galaxy S21/21+ is packed with many wonderful features, and for power users, one of the best things is wireless charging support. If wireless charging is not working on your Samsung Galaxy S21/21+, keep reading. We have compiled a list of top tips to try. If you don’t manage to resolve the problem with one of the solutions listed below, visit the Samsung repair center.
Wireless charging not working on Samsung Galaxy S21/21+ – Ways to fix it
If you noticed that wireless charging is not working on your Samsung Galaxy S21/21+, if you have the chance, try charging another device that supports the option. That will help you to figure out whether the charger seems to be the problem. Also, make sure you are using a wireless charger that has been approved by Samsung.
Let’s see the possible solutions.
When you encounter a problem with your phone, it is advisable to start the troubleshooting with a forced restart. It can fix a variety of issues, and it requires just a couple of seconds. Start by pressing and holding the Volume and the Power buttons simultaneously for 15 seconds. Your S21 will turn off and turn back on.
Remove the headphones and other accessories
Accessories could be the reason why wireless charging won’t work, as things such as headphones may interrupt the process. So, remove the accessories and then try charging your phone again.
Remove the case/cover
Cases and covers are great forms of protection. However, when it is the wireless charging time, you must remove the case or a cover and charge the phone.
Disable Fast Cable Charging
Many people managed to fix the wireless charging problem once they disabled the fast cable charging feature. So, it is advisable to try the same. Go to Settings > Device care > Battery > Charging > Fast Charging and turn it off.
Is the Wireless Charing option enabled?
To ensure the option is turned on, go to Settings > Device care > Battery > Charging and make and see if Fast Fast Wireless Charging is enabled.
Update the software
If you want to get the most out of your S21/21+, keeping the software up to date is vital. To check for a new version, go to Settings > Software Update and tap Download and install.
Wipe S21 cache partition
The system’s cache may contain corrupted files that could be causing the problem. You can get rid of them by wiping the cache partition. Follow the steps below:
- Turn off the phone
- Next, press the Power and Volume up buttons at the same time
- Hold these keys until you see the Android menu
- Use the volume buttons to navigate to the Wipe cache partition
- Confirm it using the Power button
- Use volume buttons and highlight Yes
- Confirm with the Power key
- The option “Reboot system now” will show up
- Use the Power button one more time to confirm.
Factory data reset
Another option you can go for is a factory data reset. As you probably know, it erases everything, so it is essential to create the backup first. When you are done, go to Settings > General Management > Reset > Factory Data Reset > Reset. The process will take a few minutes. When it’s done, the phone will reboot. Follow the steps on the screen to set up your S21/21+ as a new device.
If you tried it all, but wireless charging is not working, visit Samsung Repair Shop.