Sound Not Working On MacBook Pro – How to fix it

Most of us are not using the MacBook solely for productivity work, such as writing, checking emails, photo editing, etc. We use it for watching movies or listening to music on iTunes. That’s why the internal speakers of the MacBook are essential.

Is the sound not working on your MacBook Pro? Should we replace the built-in speakers with new ones? Don’t rush to decide because there might be some software glitch. You can try the steps below first before visiting the Apple Service Shop.

Sound Not Working On MacBook Pro – how to fix it

Volume Up

Check the volume of the app you are using and try to increase the volume to the maximum. If you are still not hearing anything, try to level up your MacBook volume until it reaches the maximum. You can also try to plug the earphones into the laptop and check if the issue appears.

Try different apps

The sound quality may be different for each app. Some of them are of poor quality. If you find sound not working on your MacBook Pro when listening to music from a streaming site, try to open another app. For example, try to play music from YouTube or iTunes.

Restart your MacBook Pro

Click the Apple logo on the left corner of the screen and select Restart. When your laptop is ready, open the same app or try to play any music to check the sound.

Update Software

Make sure your MacBook is using the latest version of macOS. You can check if there is a software update available for your laptop. Click on the Apple logo and choose About This Mac. If you want to know how to update your Mac, click here.

Check Sound Settings

Make sure you have removed all external audio devices, like external speakers and earphones, including wireless ones. Now, follow these steps:

  1. Click the Apple logo in the upper-left corner of the screen
  2. Select System Preferences
  3. Find and click Sound
  4. In the Sound window, click the Output tab
  5. Click on Internal Speakers
  6. Make sure the Mute box isn’t ticked, otherwise uncheck it
  7. Increase the volume by moving the slider to the right
  8. Close the window and test the sound again

What if you don’t see the Internal Speakers on the list in the Sound window? If you see Digital Out instead of Internal Speakers, disconnect all external devices from your MacBook and recheck the list. If nothing happens, visit the nearest Apple Authorized Service Provider.


NVRAM stands for Non-Volatile Random Access Memory, while PRAM is for Parameter RAM. NVRAM keeps the information about sound volume, display resolution, start-up disk selection, etc. Resetting NVRAM or PRAM may fix sound issues on your MacBook Pro. The steps for both methods are the same.

  1. Power off your Mac
  2. Turn it back on, and immediately press the Option, Command, P, and R keys altogether.
  3. Wait for about 20 seconds or until you hear the start-up chime, then release all keys.

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