The HTC One M7 came on the market one year ago, and it is packed with many useful features. But sales of this smart phone are not going well, because it lacks a Micro SD card for external storage and a removable battery. There are several flaws found in this smartphone; the Headphones issue on HTC One M7 is one of them.
A lot of users are running into a problem with the headphones on their HTC One. According to some users, they plug in the headphones as usual, but no sound comes out. The sound from the phone’s speakers remains unaffected. If you are having a headphones issue on your HTC One M7, you should first try the headphones on another phone to check and see if they are working fine.
Potential solutions for headphones issue on HTC One M7
1. When you have a headphones issue on HTC One M7, unplug the headphones and then plug them in again, with a little piece inserted.
2. Some users have found a solution for this problem by turning the Beats Audio off and then on again. To do that, go to Settings on your phone, and then turn off Beats Audio and then turn it back on. Now see if that made any difference.
3. Make sure that there is no dirt or dust in the headphone port and that the headphone jack is clean. You can use compressed air to clean the port if anything is there.
4. If none of the above steps work, then there is a chance that you have faulty headphones. If so, contact the retailer or HTC and ask for a replacement or repair. If your phone is still under warranty, then there is no problem.
Some users are also having problems with the microphone of their HTC One M7. According to these users, the sound quality is poor and sometimes the sound is muffled. If this is the case, take a needle or a can of compressed air and make sure that no dust or dirt is inside the microphones.