The Samsung Galaxy Note 3 was launched in the market in 2013 and since then it has been favored by a large number of consumers because of its unique features and design. With the Galaxy Note 3, Samsung integrated the convenience and portability of a smart phone and the large screen of a tablet. However, there are also some issues with this phone. A lot of users have been complaining that they are having an error message, “index service has stopped” problem on Galaxy Note 3. This message pops up very often on the screen. Some users said that they could get rid of this message by clicking on it, and can then continue using their Galaxy Note 3, whereas some other users said that, their Galaxy Note 3