How To Fix Samsung Galaxy S5 Bluetooth Issue

In this article, we are going to discuss how to fix Samsung Galaxy S5 Bluetooth issues.

First read – Android Won’t connect to Bluetooth 

Here, we will share a few solutions for the problem, but the first thing you should try to fix Bluetooth problem is to clear the Bluetooth cache. It is on of the simplest things you can do to get rid of the problem, but people often forget to clear the cache. Whenever you face such issue, my suggestion is to flush the Bluetooth cache by going to Settings > Application Manager > Bluetooth and tap Clear cache. Try reconnecting again.

See also: How to increase WIFI signal on Samsung Galaxy S5

See also: How to Fix Samsung Galaxy S5 Lagging Issue

Different Bluetooth issues and their fixes

Problem 1:

Bluetooth connection issue


  • Tap the app icon on your phone’s home screen.
  • Tap on the settings icon once you reach there.
  • Scroll down to Application Manager from the Application section.
  • Display All Tabs by swiping left or right.
  • Tap on Bluetooth.
  • Tap to stop it forcefully. There is an icon for force stop.
  • Now tap to clear the cache.
  • Then tap to clear the Bluetooth data.
  • Tap Ok.
  • The last step is to restart the phone.

Once you are done with the above steps, try to connect the S5 with another Bluetooth device in range.


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Problem 2:

Some users of Galaxy S5 have complained that the song info and track are not being displayed through their car’s Bluetooth once they have updated their device to Lollipop.


It is nothing but either a conflict issue of your Galaxy S5 device with the car kit or due to the outdated memory stored in the car kit. So, you are advised to delete all the Bluetooth devices from your car kit and then pair back.


Problem 3:

Bluetooth keeps on switching to the phone speaker during a call inside the car is the issue that many users have faced with their Galaxy S5 device.


Most probably this issue happens due to the interference that can come from sources like Wi-Fi, GPS navigation, car kit and Bluetooth devices. Even though the car kit is designed to resist most of the interference but frequency hopping is the standard of Bluetooth devices, so you might face the issue anytime. What is required to resolve the issue is to turn off all the wireless devices in the car as you make the call.  Also, it is better to turn off the Wi-Fi on your device as well in case you are not using it.


Problem 4:

Samsung Galaxy S5 Bluetooth is not getting connected to other devices is another issue about which some users have reported.


Ensure that the Bluetooth in your S5 is enabled by going to Settings> Application Manager> All> Bluetooth. It should show off the disable button. In case you see the enable button, tap on it and Bluetooth will be ON in your Galaxy S5 device.




Problem 5:

Many users have faced issues with car mode as they have updated the Galaxy S5 with Android Lollipop. According to them, the device is connecting to the car via Bluetooth perfectly in the car mode with no issues in receiving and sending calls. The screen is also locked once a call is made or received.  But users have reported that the screen is not locked in the car mode. In case no call is received or sent, it stays in the car mode screen and the users need to unlock the screen to allow the incoming and outgoing calls.


This problem does not mean that the car kit is damaged rather it is only because of some incompatibility issues between the car kit’s driver and the newly updated Android OS. However first clear the cache partition on your device and perform a factory reset to see if the issue is resolved.

If the above fixes do not work out, contact the manufacturer of your car’s kit.


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What else?

There are a few other things you can do to fix Bluetooth issues on your Galaxy S5.


Delete prior pairings

Sometimes, Bluetooth issues can be fixed by deleting prior pairings. Here is what you need to do:

  • Navigate to Settings
  • Tap Bluetooth
  • Find the device you want to unpair and click on the options (gear icon) right next to it
  • Tap Unpair


Update the software

A new software version can fix a wide range of issues, and as a plus point, it usually introduces some new features. To update the software on your Samsung Galaxy S5, follow the steps below:

  • Go to Settings
  • Tap About device
  • Tap Software update
  • Tap Update.


Update the Bluetooth device software

The steps for this solution are different and depend on the device you have. See the user manual or visit the official website of the manufacturer of the Bluetooth device and see how to update the software.


Factory reset

If nothing else seems to work, you can perform factory data reset. Keep in mind that all your data, settings, apps, etc. will be deleted, so don’t forget to backup your files.

  • Go to Settings
  • Tap Backup and Reset
  • There, you can check the options Back up my data, Backup account, and Automatic restore
  • Tao Factory data reset
  • Tap Reset device
  • If asked, enter your PIN
  • Press Continue
  • Tap Delete All.