We can’t tick the boxes that the solution to every Sling recording issue is certain. If your DVR is not working, fixing it is dependent on you or Sling: you either find a tech solution yourself or you leave it to Sling to handle it.
If there were to be only one known issue, we guess there could be one known solution, but no! There are a whole lot of them, and the awkward part of this whole thing is that Sling doesn’t have the solution to their problems. Well, there are only handfuls they can fix if you were lucky enough. And like we said, you and Sling are not independent of the solution – you have a role to play.
Sling TV recording issues cut across users with different kind of problems particular to each user, or relative to several users. Some users also point out that there are cloud DVR issues that are known to occur with Windows 10 and Xbox one only.
See also: How to record shows on Sling TV
Fixing programming DVR issues
Most DVR recording issues are seen to occur as a result of Sling’s programming errors. You can’t fix it unless you reach out to them through chat lines or call.
One of these issues occurs when you can’t find the scheduled-to-record shows on your “Recording” or “DVR”, even though it shows on the guide as being on the record. This implies that your show is not going into the storage box.
Send a message to the customer care team for a solution – it is a programming issue, so don’t get over the edge about it.
Another profound issue occurs when you schedule a show to be recorded at a particular time, but it doesn’t, rather Sling reschedules it to record at a later time. This type of DVR issue occurs mostly with shows that play more than once within 24hrs. Once Sling notices that your scheduled recording is not on record, they do a reschedule on the next play thereby fixing it automatically.
The on-air viewing network also stops your scheduled show. Let’s just say that their programming does. But the point here is that your scheduled recording stopped.
What to do in this case? The answer to this is to call them to make a complaint. This would give you access to their team of engineers that would solve your problem instantly.
Common DVR issues you can fix
Every single issue you experience during recording is not always from Sling: sometime it could be from you or the source channels. For instance, you can lose recorded shows when your storage system is exhausted. Each show deletes successively as new one’s records except for your protected recordings. So, if you have important show you want to keep for a long time just turn it into “protected recordings” to secure it from auto-delete.
Another thorn on the recording that you can fix is the “new record only” issue. This is when your shows set to “new episodes only” can’t be found in “recording”. It is often as a result of this shows being released as a new show weekly.
Solving this problem would require you to go-to guide and select “record this episode only”.
There are cases when you can’t record videos anymore on your DVR even if you have enough storage space with no protected recording. The simple thing to do is to uninstall and install at the app at intervals if you are a mobile user. On the other hand, if you are using a browser, just log out for a few minutes; Users with Roku can switch off the whole appliances.
The aim is to give your Sling account the space it needs to reformat itself. This has solved this issue in most cases.