Your Nintendo Switch dock not working? You are not the only one because many users reported the same issue. Some users said it stopped working completely, and others said the connection with a TV stops every once in a while. When it comes to dock issues, the main reason why it is not working lies in the cables – they are not inserted in proper order, or one of the cables is damaged. If the cables are all right, it could mean the dock you have is faulty in which case you should contact Nintendo customer support. But, before doing that, let’s make sure the cables are all right.
Nintendo Switch dock not working – things to try
In order for Nintendo Switch Dock to work smoothly and without any issues, the cables should be connected in the right order. In addition, none of the cables can be faulty or damaged.
However, before moving to cables, restart your Switch. A restart can fix minor bugs and glitches, and the problem you are having could be just a glitch. So, give restart a chance.
Cables must be connected in the right order
Unplug the cables (all of them) from the Dock, and then connect them in the right order:
- The Power cable goes first
- Next is the HDMI cable which should be connected to your TV already
- Now insert the Switch into the Dock.
Are the cables faulty?
You need to make sure that all of the cables aren’t damaged or broken. First, take a look at the power cable (and make sure you are using the one that came with your device). In addition, make sure the cable is not going into the extension cord but into the outlet directly. The HDMI cable should be in great condition as well, so if you notice some sort of damage, you will have to replace it. Also, both cables should be properly connected on both sides for the Dock to work.
If the cables are connected in the right order, and the cables are not damaged, contact Nintendo Switch customer support.