Updated 1:20 a.m. Eastern on September 6, 2026
Zoom reports that the service degradation affecting Zoom AI Companion in the US region has been resolved. The incident was declared resolved at 2026-09-05T22:20:33.668-07:00, and affected services have been restored.
What is affected
The incident affected Zoom AI Companion in the US region, with impact level minor. The component involved was Zoom AI.
Official update timeline
We are currently investigating a service degradation affecting Zoom AI Companion in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
We have successfully identified the root cause affecting Zoom AI Companion in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
The service degradation affecting Zoom AI Companion in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
This incident has been resolved and the affected services have been restored.
