Updated 11:37 a.m. Eastern on September 8, 2026
OpenAI says it is investigating file-upload processing failures and delays in ChatGPT. The latest update confirms the issue is ongoing and recovery has not been confirmed.
What is affected
The incident affects file uploads in ChatGPT, with some uploads failing to process and others appearing uploaded but remaining unavailable while processing.
Official update timeline
Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.
We are investigating the issue for the listed services.
We’re continuing to investigate file-upload processing failures and delays in ChatGPT. Some files may appear uploaded but remain unavailable while processing; other uploads may fail. We have not confirmed recovery and will share another update as we learn more.
