Logitech issued a manual patch this week after an expired developer certificate broke its Logi Options+ and G Hub applications on macOS. The certificate failure prevented thousands of mice and keyboards from accessing custom settings, forcing users to download a fix directly from Logitech's support site.
The company acknowledged the oversight as an "inexcusable mistake" in a Reddit post. A Logitech representative stated, "We dropped the ball here," according to multiple tech publications covering the incident. The expired certificate affected both consumer and gaming software suites.
macOS requires Developer ID certificates for third-party applications to run, with certificates valid for five-year periods before requiring renewal. Logitech's certificate expired without renewal, causing macOS to block the company's software from launching entirely.
The certificate expiration also broke the internal update mechanism within both applications. This prevented automatic patching and forced users to manually download installers from Logitech's support website. The company warned against uninstalling before applying the patch to preserve custom configurations.
Affected macOS versions include Ventura, Sonoma, Sequoia, and Tahoe - the four most recent operating system releases. Logitech confirmed a fix for older macOS versions remains in development. The issue does not affect Windows users. Logitech's offline installer for enterprise mass deployment is also affected, and the company is working on an updated version.
Logitech's support documentation states the certificate failure created no security vulnerabilities on affected machines. The company has posted separate patch installers for Logi Options+ and G Hub applications, with settings preserved when users apply the fix over existing installations.
Enterprise IT departments deploying Logitech software to Mac fleets require updated offline installer packages. Logitech confirmed development of those enterprise packages continues alongside consumer fixes. The incident highlights certificate management challenges for hardware manufacturers maintaining macOS software ecosystems.
