How to perform a factory data reset on Moto G7

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There are several reasons why you might want to perform a factory data reset on your Moto G7. Perhaps you are experiencing some issues and have tried all the other possible solutions but still haven’t fixed them. Or maybe you are planning to sell your phone or give it to someone and want to erase everything from it. We will show you how to perform a factory data reset on Moto G7. There are two ways to do it, and we will show you both.

A few words about backup

It is very important to create a backup first. A factory data reset will delete everything on your phone – the apps, photos, videos, etc. This will restore the settings to factory defaults which means you will have to adjust them all over again. Because of it all, a backup is something you should do if you don’t want to lose your data.

How to perform a factory data reset on Moto G7

Method 1: Settings

The first method is through Settings and all you need to do is follow the steps listed below:

  • Go to Settings
  • Tap System
  • Tap Reset options
  • Next, tap Erase all data
  • Tap Reset phone.

The phone will reboot. Once completed, follow the on-screen guides to set it up as a new device.

Method 2: Using the physical buttons

This method is handy when you can’t access the Settings menu for some reason. Here is how to do it:

  • Turn the phone off. Press and hold the Power button and tap the Power off option once it shows up
  • Press the Power button and the Volume Down button at the same time
  • Keep holding the buttons until the phone turns on
  • Use the Volume down button to highlight “Recovery mode”
  • Press the Power button to confirm
  • When the phone enters Recovery mode, use the Volume buttons to navigate to the "wipe data/factory reset" option
  • Use the Power button to confirm
  • Again, with the Volume buttons highlight the option Factory data reset
  • Use the Power button to confirm
  • Let the phone complete the task
  • Once it is done, highlight the "Reboot system now" using the Volume buttons
  • Use the Power button to confirm.

Your device will restart. Once it does, follow the guidance on the screen to set it up as a new device.

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