How to make a call on TeamViewer

If you’re an expert TeamViewer, you know that the word call is ambiguous – it has multiple meanings. “Call” could refer to a video call (moving images) or a voice (or conference, audio) call. This article will focus on making both a video and a voice call. It will also guide you on functionalities you should know when making a call.

TeamViewer is your to-go app for important business functions such as virtual meetings, especially now that the world is experiencing a breathtaking (literally) phenomenon. Apart from the calls, you can share presentations through TeamViewer. It is neither a straightforward application software nor a complicated one, so if you’re new to it, don’t worry – you’ll get the hang of it.

Video call

On any video telephony platform, video calls are the most popular feature. Here’s how to make a video call on TeamViewer:

1. Launch the TeamViewer app from its location on your PC.
2. If you have a TeamViewer account, log in to it. If not, do a quick signup. After that, confirm your email address and log in to TeamViewer.
3. Click on Meeting. You should see the Video call button between the Presentation and the Call option. Click on it. The Instant Video Call window will now open. If you have an active camera (webcam), it will be switched on too.

In Instant Video Call

4. Since you intend to make a video call, you need to invite the one you want to call by clicking on the Invite participants. When you do, you realize that you can call or email them. You can also use the Copy to clipboard option to copy and paste an invite message to another platform, such as WhatsApp. Once the participant joins the call, you can now communicate.

Around the Instant Video Call

On your video box (the one you can see yourself on), there are three buttons at the top-left. These are the following:

1. Video capture button – clicking on this switches your webcam on or off.
2. Microphone button – if you need to mute or unmute your active audio-capturing device, click this. Be advised that muting your microphone is courteous when it is not your speaking turn.

If you need to chat within the video, click on the icon with one message callout over another one. The chatbox will appear on the bottom-right part of the screen.

Voice Call

Click the Call phone icon on the same screen (as in step 3 above). A small menu will appear and show you your conference call number.

Below it, you will see the call rate information, something like UK (0.07 £/min). When you click on it, you will see some countries (primarily European) and the rates to call them per minute.

The conference call PIN appears below the call rate. If you have set the call rate right, you are ready to share your information with the people you want to call. To do this, send them an email (message icon) or copy it to the clipboard. They now need to dial your conference call number on their mobile phones. Remember to tell them that they will incur a charge for calling.

Made your call?

You should now be an expert at making any calls on TeamViewer, whether video or voice calls. To improve video calls, use a great camera that captures quality images.